help-desk-software

Help Desk Software

Join the SaaS Revolution - 50 Apps for $14.99

  • Manage support requests to ensure timely resolution of customer queries

  • Allow customers to access the brandable knowledge base

  • Plan and collaborate on support requests with your team

  • Add Support.cc to your existing CRM software and track user activity

  • Integrate with other powerful built-in applications like AI-powered Chatbot, and Live-Chat software

Why Choose Support.cc for Help Desk Software?

Top 10 reasons why your business should use Support.cc and 50+ other apps from 500apps

  • #1

    Manage all your support tickets in one place

  • #2

    Provide multi-channel support via email, chat, call, knowledge base and social media

  • #3

    Create automation rules for faster resolutions and routing

  • #4

    Get a 360-degree view of customer data with CRM integrations

  • #5

    Enable self-support for your customers through brandable knowledge base

  • #6

    Organize tickets and follow-up on them using built-in task management

  • #8

    Generate customer service reports to identify areas of improvement

  • #9

    Unbelievable pricing - the lowest you will ever find

  • #10

    Everything your business needs - 50 apps, 24/5 support and 99.95% uptime

help-desk-software-icon

All Your Support from One-system

Support.cc is the only system your agents will need to keep your customers happy with your SLAs


Automations Still Retaining Personal Touch

Reduce agent fatigue using simple-to-build automations with hyper-personalization

Easiest Way to Manage Your Queries and Issues

Ticket Management helps to assign a unique number to your query or Issue, to track, follow up and resolve timely

help desk software

Powerful Features

Limitless Possibilities. What will you do for your business?

Explore More Sign Up14-day Trial

One Pricing for 50 Apps at just $14.99

Honest pricing. Cancel anytime.

Monthly
Yearly
Cloud
$ 14 .99 /mo

No credit card required

Recommended
Enterprise
$ 12 .99 /mo

No credit card required

Hosted
Use 500apps in your infrastructure for extra security and compliance

Yearly Subscription

91,436+

Businesses

6

Data Centers

99.5%

Global Uptime

50

Apps Just $14.99

All-in-One infinity Suite with 50 Apps for Your Business

Everything you need for your Marketing, Sales, HR, Support, Developers, and more

true

Integrations

Start Integrating Your Everyday Apps

Our customers are our biggest fans

Get more out of Support.cc

Amazing tips and how-to guides to help businesses succeed like the Fortune 500.

Blogs

Blogs
Why Every Business Should have a Service Desk Software

A service desk involves all software applications support teams use to oversee, manage, and provide solutions to issues and problems that workers may encounter.

12 Benefits of Using Help Desk Software

Support.cc is a customer support solutions provider for small and medium-sized businesses. They provide industry-proven, cloud-based software that automates the entire customer support process from ticketing to issue resolution.

Need to Switch to a Virtual Help Desk? Find Out the Easiest Way to Implement Here

Support.cc provides the simplest and most affordable way for businesses to manage customer support with a virtual help desk solution that is cloud-based and easy to set up and use.

What is Customer Satisfaction? (And How to Accomplish it)

Customer satisfaction is a metric that indicates how happy or satisfied customers are with a company's services, goods, and capabilities.

Know More About help desk software

Essentials

knowledgebase
What is Help Desk Software?

Let's understand what is a help desk software and how it helps in serving the best customer support

How To Manage Helpdesk Tickets With Ease?

each ticket must have a status to identify whether it’s been handled or whether it has been solved

What Is Contact Management Software?

Contact management software is a solution that allows you to manage your contacts effectively. An ideal tool for your business tracks all your clients. With the robust database that this software offers, communicating with your customers and prospects are made easier.

What is a Ticketing System?

Get to know about a ticketing system, how it works and its importance in customer support.

How Does Automated Customer Support Work?

Let's understand how the support team and customers are benefited by customer support automation

What is a Knowledge Base?

Get to know about knowledge base, its importance what components make up a knowledge base.

How Does Knowledge Base Help Customers?

Get to know how knowledge base plays a significant role in help desk software

Benefits of Help Desk Software

Understand the advantages of using a help desk software to provide efficient customer support

How Efficiently Helpdesk System Can Solve Customer Issues?

Get to know the distinct ways of how help desk software could provide effective customer support

How Does Compelling Customer Service Impact Your Business Sales?

Let us understand how customer service can influence the working of your business

What Skills are Required to Work with Help Desk System?

Let us understand the help desk skills required for a support agent to provide seamless customer support.

Why to Use Advanced Reports in Customer Support?

Let us understand the importance of advanced reports and its benefits in providing high-standard customer support.

What Makes A Good Ticket Management System?

A ticket management system is the key to efficiently managing customer inquiries, complaints, and support. It helps you strike a balance between actively growing your business and managing your customers' needs effectively.

How to Use Help Desk Software?

A help desks are special departments where your customers inform their issues and expect a proper solution. Such a department may also be a centralized location to build a self-service knowledge base, manage consumer service workflows, and centralize consumer data.

What Is A Help Desk System?

Help desk software helps to keep track of pending issues and also reference those that have already been resolved. Doing so guarantees that both speed and accuracy of solving issues are achieved.

What Is Workflow Management Software?

Workflow management refers to the process of defining, improving, and automating tasks to enhance a company's processes to help reduce errors, improve efficiency, and increase productivity. The software used for this purpose is what is termed as 'workflow management software.

How To Manage Helpdesk Tickets With Ease?

You can make the most out of a helpdesk ticketing system if you know how to use it to your advantage. Use the recommended tool we’ve provided you, and be sure to follow the handy tips provided. That’s one way to succeed with managing your helpdesk tickets.

How Does Helpdesk Software Work?

categorize from urgent to less urgent according to the date of the complaint, time of protest, nature of the complaint, or any other metrics you wish. In a business where tens of complaints come daily, tracking complaints can be complex.

How To Solve Customer Complaints Online?

Solve your customer's queries easily with our customer support software, which help business' for better and long-lasting customer relationship efficiently.

Can Helpdesk Software Improve Your Conversion Rate?

If you're looking for the best help desk software to help you manage your support tickets, you'll want to read this. Support.cc is a complete solution for managing your support, sales and marketing tickets.

What Is A Virtual Support System?

When a virtual support system is properly implemented and managed, it can provide a means for a business to increase sales, increase brand loyalty, and reduce overhead costs.

How Does A Virtual Service Desk Operate?

The Virtual Service Desk (VSD) is an innovative, cost-effective way to provide customer service. Learn more about what a VSD can do for your company.

How Do I Create A Virtual HelpDesk?

With the help of live chat software, you can create a virtual help desk that will allow your customers to get in touch with you through online chats.

How to Implement Help Desk Software?

Implementing help desk software is one of the best ways to ensure your small business or nonprofit organization has a helping hand.

Dive Deep Into help desk software
Learn why thousands of businesses use 500apps

Register now and see how 500apps can help run your business like the Fortune 500

Register for Webinar
Register for Webinar

Go to the next level with 500apps logo

Get 50 other apps with Support.cc - Join the SaaS Revolution - 500apps, $14.99/user flat pricing, 24/5 Support (Phone/Email/Onboarding)

500apps banner