Group Categorization

to improve accuracy and concentrate on critical data

Group categorization helps in sorting tickets, creating unlimited groups and configuring multiple mails.

Group Categorization

Direct the Tickets to Respective Departments with Group Categorization

Stay organized and on top of things with proper categorization of data.

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categorize tickets

Categorize Tickets

Look at the assigned tickets for all team members and organize the tickets into four classifications based on their current states: new, pending , open, or closed.

unlimited groups

Unlimited Groups

Create roles for your team members with specific responsibilities and time frames. Assign the right tasks to the right people at the right time.

multi-mail configuring

Multi-mail Configuring

Configure different customer support emails to one place within support inbox so you don't have to jump from mail to mail, making it easier for you to take care of customers.

what is Group Categorization?

Group categorization allows you to plan and organise your data in to group.You can sort tickets into various statuses. It also allows you to create an unlimited number of roles for assigning team members.

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