Custom Advanced Settings

increase productivity with customized replies and tags

set up customizable tags for your tasks, which allows you to prioritize the importance of certain projects and know what is relevant to your specific needs.

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Custom Advanced Settings

Create Custom Tags and Responses with Advanced Settings

Create and categorize items that are specific to your need or business and make it easy for you to find whenever you need it.

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customize categories

Customize Categories

Organize and categorize your tasks into a customized task list where the tasks you are most focused on will be close at hand and easier to prioritize.

tags

Tags

Make work easy for other people who may have to deal with urgent tasks right away. with easily tagging high priority tasks then move on to less priority tasks after they are done.

customize canned responses

Customize Canned Responses

Using canned responses, you can reach out to multiple customers while only changing their personal information, saving both the customer and the agent time.

What Is Advanced Setting ?

Advanced settings allows you to make your own categories, tags, and canned responses. Respond to repeated questions with answers from previously written answers, and prioritise your ticket queue based on tag need.

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