Help desk Software

to provide superior customer service

Automate, streamline, and measure customer support, and provide your support agents with the tools they need with Help desk Software.

Help desk Software

Spend Less Time on Support Queues with Help desk Software

Receive and track customer service requests and proactively address issues before turning into major problems

help desk software leave note
assign to team

Assign to Team

Track incoming customer requests and communicate to available agents, without the need for double handling, also monitor previous tickets that have been issued to someone so you can avoid duplicating assignments.

ticket position

Ticket Position

Organize all of your projects in one place, prioritize your ticket status and assign tasks, so you always know what's going on and when things are due, and improve the efficiency of your customer support, while also improving your workflow.

alerts

Alerts

Stay on top of your team's work, receive notifications when a ticket you've assigned to someone is finished, get real-time updates on your team's progress, and a lot more.

What is Help desk Software

A help desk software is a system used for automating and managing the customer support process. It allows a business to manage its support via phone, email, or messenger and provide support for external partners. One of the reasons why helpdesk software is preferred over traditional customer support methods is automation. An automated system saves a company time, effort, and money. It's also very efficient and helps save time.

Sign Up
14 Day Trial

Explore More Features

Here are the additional features to look at

Explore More Features

Go to the next level with 500apps logo

Get 50 other apps with Support.cc at $14.99 - Join the SaaS Revolution - 500apps, $14.99/user flat pricing, 24/5 Support (Phone/Email/Onboarding)

500apps banner

Our customers are our biggest fans