Receive and track customer service requests and proactively address issues before turning into major problems
Track incoming customer requests and communicate to available agents, without the need for double handling, also monitor previous tickets that have been issued to someone so you can avoid duplicating assignments.
Organize all of your projects in one place, prioritize your ticket status and assign tasks, so you always know what's going on and when things are due, and improve the efficiency of your customer support, while also improving your workflow.
Stay on top of your team's work, receive notifications when a ticket you've assigned to someone is finished, get real-time updates on your team's progress, and a lot more.
500apps is exciting for companies that focuses on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done.
CEO at KPSYNCLAB
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
Christian Bjerre Nielsen
CPO at uQualio
Great Platform for a proper organised B2B and B2C experience with ease. Love this Responsive and very helpful support team. Great price and brilliant features.
I had a question about how to make the most of a campaign, and was helped in a very kind and gracious way. I learned something new.
Business owners can 500apps to get accurate, timely data that can help them make decisions better. 500apps aggregates the most accurate data and connects you with decision-makers and their confidants with ease.
Owner at Stonegye.digital