Ticketing Tool

to manage and track support requests

Control all the customer's tickets and manage all the support requests in an organized way, allowing you to manage all your tickets in a single place.

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Ticketing Tool

Built-in Ticketing Tool for One-stop Solution

Manage and resolve your customer queries efficiently, all at one place.

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organize tickets

Organize Tickets

Managing customer service requests by converting emails into tickets and then tracking the tickets from start to finish to keep in touch with customers and help them get better service and support.

real time status

Real Time Status

Update the current state of a ticket from open to closed or from assigned to solved to help track the progress of a ticket and prioritize them with our ticketing tool.

filter tickets

Filter Tickets

Determine tickets into spam, trash, and blocklist unsolicited junk tickets effortlessly with our ticketing tool.

What is a Ticketing Tool?

A ticketing tool is a software application that is used to manage and track incidents and requests. It allows organizations to create, assign, and prioritize tickets and track their resolution. Ticketing tools typically include features such as a knowledge base, chat capabilities, and reporting tools. Both customer service and IT teams can use them.

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What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

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