Service Desk Software

to resolve customers’ issues

Manage and track service requests from start to finish. Improve customer service by monitoring the progress of each request, by providing proper guidance.

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Service Desk Software

Build Better Customer Relations with Service Desk

Resolve customer quires and efficiently manage service requests with advanced service desk software

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quick assistance

Quick Assistance

Improve your customer assistance by resolving any questions or problems with service desk software. Hear your customer feedback and complaints to work on your service or product quality.

track ticket progress

Track Ticket Progress

Get a centralized overview of all customer service requests in one place. Track their progress and results. Quickly and easily answer customer questions.

build stronger relations

Build Stronger Relations

Improve your customer relationship and brand value by supporting your customers on time and reverting them to turn as a lead.

What is a Service Desk Software?

A service desk software is a computer program that enables customer service representatives to interact with customers and resolve their problems. The software typically includes a database of knowledge articles and a chat interface that allows customer service representatives to communicate with customers in real time.

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What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

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