Advanced Reports Software

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Generate helpdesk reports with enhanced customer service insights that accurately depicts all of your customer service data in real-time, anytime.

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Advanced Reports Software

Collect Insights to Improve Customer Experience with Advanced Reports

Generate helpdesk reports in just a few clicks to get an overall view of your customer service insights to determine how your support team is performing.

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dashboard

Dashboard

Visualize high level data on dashboard to get all of the details you need at a glance. Evaluate the performance, view statistics and identify trends of your helpdesk projects all in one place with reports that can provide key insight into your customer service.

download reports

Download Reports

Download your team's results and track them simply. In the aggregate, compare performance rates.

track kpis

Track Kpis

Grow your business by tracking key performance indicators (kpi) to see how your company is doing over time,provide you with the right information to move forward.

filtering by metrics

Filtering by Metrics

Choose filtering options to select the exact metrics and ranges you need. Visually display data in a way that makes sense to you and your team.

What is Advanced Report Software?

Advanced report software complete overview of everything going on in the customer support team, including relevant performance measurements such as the ticket volume, number of tickets resolved and the average time to resolve a ticket. You can track all of these metrics at any given time and look back at them in order to truly get a comprehensive an understandable understanding of what is happening in your customer service department overall, without any need for complicated spreadsheets or cumbersome number crunching, etc.

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Explore More Features

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At 500apps, we design & build world-class products for your business to help you grow like the Fortune 500.

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What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

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