Customer Service Ticketing System

to manage your support process

Strengthen your customer support by advanced ticketing system to manage and track your customer requests easily.

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Customer Service Ticketing System

Make your Customer Support Effective with our Customer Service Ticketing System

Provide on-time support to your customers by responding to tickets raised by them.

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customer assistance

Customer Assistance

Demonstrate your loyal customer support with our advanced features in the ticketing system. Leverage our help desk automation, advanced settings, and reports to analyze and track support requests.

rapid support

Rapid Support

Automate replies to frequently asked queries and leverage them to minimize response time. Allow agents to emphasize assisting consumers instead.

build customer relations

Build Customer Relations

Interact with your customers with an excellent user experience that allows you to sort by, group by, real-time count, and the kanban view. View tickets from newest to oldest, or vice versa. Process incoming tickets by topic, source, status, priority and assign team members accordingly.

What is Customer service ticketing system?

A customer service ticketing system is a computerized system used by customer service representatives to track and manage customer inquiries and complaints. The procedure typically allows customer service representatives to create tickets for customer inquiries, track the progress of the inquiry, and assign the inquiry to a specific representative.

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What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

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