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Support.cc

Helpdesk Software

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+
  • No feature caps

  • Personalized onboarding

  • 24x5 Email, Chat, and Phone Support

  • Try for free

  • No credit card required

30000+

Active users

6

Data Centers

99.5%

Global uptime

30+

Apps

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What do I get?

Everything you need to manage your support tickets, automate tasks, receive feedback, and elevate customer support experience to the next level.

More Features
ticket management

Ticket Management

Easily add, edit, and manage support tickets and save information from getting scattered. All tickets at one place help your agents find what is needed quickly.

knowledge base

Knowledge Base

Educate your customers with in-depth guides to help them use your product with ease. Add, edit in real-time, preview, and publish articles in just a few clicks.

helpdesk automation

Helpdesk Automation

Automate repetitive tasks with robust ticket automation. Set rules, create workflows, and manage the process the way you want to help your agents spend time on what matters the most.

advanced reports

Advanced Reports

Get real-time reports on ticket activity, agent performance, and customer feedback, so you can take solid actions to improve productivity.

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Frequently Asked Questions

Get all your frequently asked questions answered to ensure a safe and clean purchase.

What is 500apps?

500apps is an all-in-one suite of SaaS applications for growing businesses to run like a Fortune 500 company. Support.cc is part of the 500apps portfolio that provides best-in-class apps to help you go to the next level.

What is Support.cc?

Support.cc is a help desk software that comes with helpdesk management, automation, knowledge base, etc.

Is my and my users' data safe?

Yes, your privacy is of the utmost importance to us! Your data is stored on a secure cloud-based server, protected by 128-bit encryption and isn't shared with any third party services.

Can I cancel or upgrade my subscription at any time?

All support.cc subscribers pay as they go, and you can cancel at any time. There are no requirements for a long-term commitment.

How is a "user" defined?

Any person with a unique support.cc username and login is a user, Each user's action while logged on can be tracked and recorded for optimal performance and analysis.

Does Support.cc offer any uptime guarantee?

Online stability is critical for any business. For that reason, Support.cc is hosted on Google and Amazon cloud to satisfy all demands and at every scale. We're pleased to announce that support.cc services are now backed up by a 99.99% uptime guarantee.

Will my subscription be renewed automatically?

Yes, both monthly and annual subscriptions will be automatically renewed every month and year respectively unless there's a cancellation scenario.

Who do I contact for additional questions?

We always encourage you to ask all the questions you want to ensure we're right for you. Contact us at support@support.cc or call us anytime for more information or to share your feedback.

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Trusted by over 30000 businesses, 500apps gives you an all-in-one, affordable, full-featured suite of apps to meet the needs of your entire business and grow faster.

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All in one suite

Integrated suite of products for your growing business.

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Affordable price

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Free onboarding. Call, email, or chat 24 hours a day, five days a week.

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