What is 500apps?

500apps is an All-in-One Suite of SaaS applications for growing businesses to run like the Fortune 500 company. 500apps offers 50 best-in-class apps to help you go to the next level.

What is Support.cc?

Support.cc is a help desk software that comes with help desk management, automation, knowledge base, etc.

Is my and my users' data safe?

Yes, your privacy is of the utmost importance to us! Your data is stored on a secure cloud-based server, protected by 128-bit encryption and isn't shared with any third party services.

Can I cancel or upgrade my subscription at any time?

All Support.cc subscribers pay as they go, and you can cancel at any time. There are no requirements for a long-term commitment.

How is a "user" defined?

Any person with a unique Support.cc username and login is a user, Each user's action while logged on can be tracked and recorded for optimal performance and analysis.

Does Support.cc offer any uptime guarantee?

Online stability is critical for any business. For that reason, Support.cc is hosted on Google and Amazon cloud to satisfy all demands and at every scale. We're pleased to announce that Support.cc services are now backed up by a 99.99% uptime guarantee.

Will my subscription be renewed automatically?

Yes, both monthly and annual subscriptions will be automatically renewed every month and year respectively unless there's a cancellation scenario.

Who do I contact for additional questions?

We always encourage you to ask all the questions you want to ensure we're right for you. Contact us at sales@support.cc or call us anytime for more information or to share your feedback.

Can I get a refund for my cancelled subscription?

No, 500apps does not offer refunds or credits for subscription charges or the time you do not use your account. This policy is outlined in Section 6 of our 500apps Customer Privacy Policy.