for streamlining your helpdesk
Help your customer service staff in prioritizing, categorizing, assigning, and managing agents with real-time tracking of the tickets received to increase their productivity without sacrificing time and effort with our ticket management feature.
Manage all your customer service tickets easily and effectively with Support’s reliable and easy-to-use ticket management software. Streamline customer service, keep track of customer inquiries, and ensure that customer requests are being handled promptly and efficiently.
Categorize the tickets based on status to define which tickets are new,closed, pending, spam, blacklist which are open, which are in progress, and which have been resolved.
Ensure productivity by assigning important tasks with high, medium and, low priority statuses that help to keep things updated and organized.
Streamlines the process of assigning agents to tasks, ensuring that the right agents are assigned to the right tasks.
Track the changes made within the service desk portal easily. Find out what, when and who made the changes without breaking a sweat. Ticketing software's powerful dashboard lets you view all the activities carried out in the portal so you can stay up-to-date with the progress.
Go to the next level with
Get 50 other apps with Support.cc - Join the SaaS Revolution - 500apps, $14.99/user flat pricing, 24/5 Support (Phone/Email/Onboarding)
500apps is exciting for companies that focus on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done
CEO at KPSYNCLAB
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
Christian Bjerre Nielsen
CPO at uQualio
My chat rep (Safin) was super helpful and got my issues resolved immediately! I'm looking forward to getting my business started with 500apps!
Awesome customer service. Vicky is very helpful. Can explain and help me to troubleshoot my current issues. Thank you so much.
"SMBs' ultimate choice" - It was packed with features that addressed every need an organization could have. A wide variety of management functions are available, including human resource management, product management, time management, knowledge management, and client management.
UE (Small-Business User)
"Budget Friendly All-in-One Suite" - Our business has benefited from 500apps' ability to keep track of everything that is relevant. From managing customers and leads to keeping track of our customers.
Tejas (Mid-Market Consultant)
"Una Suite Perfecta para pequeños y medianos empresas" - Lo que mas me gusta es que puedes tener integrado, diferentes herramientas, tanto de productividad, marketing y ventas puedes gestionar así como diferentes herramientas que te ayudan a venta online, como el desarrollador de sitios web, o la optimizacion SEO a través de la aplicaciÃ³n Ninja SEO.
Cosmetics Marketing Administrator
Business owners can use 500apps to get accurate, timely data that can help them make decisions better. 500apps aggregates the most accurate data and connects you with decision-makers and their confidants with ease.
Owner at Stonegye.digital
Program Manager at Keystone
It is a great platform where I can manage everything regarding my business and customers. 500apps basically solved many problems of mine regarding managing inventory from different vendors, billing customers, sending emails to customers, and managing help desks for customers. I can manage my whole business with 500apps because it provides all the tools I need.
Assistant Manager at Quality CARE India Limited