Feedback Management

to improve productivity with customer feedback

Using an automatic feedback mechanism, you can improve your customer service experience and track agent performance by prioritizing tasks in real-time based on the importance of the customer.

Feedback Management

Include Automatic Customer Feedback With Feedback Management

Improve your customer experience with automatic feedback mechanism.

feedback management leave note
capture feedback

Capture Feedback

Provide the customer with a way to submit feedback or complaints comfortably by automatic customer feedback whenever they are dissatisfied.

track agents performance

Track Agents Performance

Keep track of performance related statistics, by use of automated feedback feature that help with the evaluation process.

automatic collection

Automatic Collection

Automatic collection of feedback is the easiest and cleanest way to track customer satisfaction across departments.

What is Feedback Management Software?

Feedback management software captures feedback, tracks the progress of each agent converting customers and allows you to see how satisfied they are with what you provide. It will help you strengthen your relationships with customers by showing how interested you are in their opinion and how much you value their satisfaction.

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