Feedback Management

improve productivity with customer feedback

Using an automatic feedback mechanism, you can improve your customer service experience and track agent performance by prioritizing tasks in real-time based on the importance of the customer.

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Feedback Management

Include Automatic Customer Feedback With Feedback Management

Improve your customer experience with automatic feedback mechanism.

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capture feedback

Capture Feedback

Provide the customer with a way to submit feedback or complaints comfortably by automatic customer feedback whenever they are dissatisfied.

track agents performance

Track Agents Performance

Keep track of performance related statistics, by use of automated feedback feature that help with the evaluation process.

automatic collection

Automatic Collection

Automatic collection of feedback is the easiest and cleanest way to track customer satisfaction across departments.

What is Feedback Management Software?

Feedback management software captures feedback, tracks the progress of each agent converting customers and allows you to see how satisfied they are with what you provide. It will help you strengthen your relationships with customers by showing how interested you are in their opinion and how much you value their satisfaction.

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Explore More Features

Here are the additional features to look at

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What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

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