Zoho Desk

Help Desk Competitors

Zoho Desk Alternative

All the features required to provide the best customer support like the Fortune 500.

About Support.cc

Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. It aids in customer service, productivity, and customer satisfaction while also saving time and money.

500apps offers a suite of 30+ apps at $14.99 and is free for 10 users.


Founder

Manohar Chapalamadugu

Team Size

250+

Pricing

$14.99

Funding

Bootstrapped

Head Quarters

Hyderabad, India 500081

New York, NY, US 10005

About Zoho Desk

Zoho Desk is web-based help desk software that gives you the ability to manage your customer support activities efficiently. Zoho Desk allows you to assign, track and set up alerts on help desk tickets easily.


Founder

Sridhar Vembu

Team Size

10,000+

Pricing

$17

Funding

Bootstrapped

Head Quarters

Mathalamparai, Tenkasi

support.cc vs Zoho Desk

Side-by-Side Feature Comparison

Be crystal clear about what you're getting.

support.cc

support.cc

$ 14.99 /mo

per user

FREE for 10 users

✔️

All-in-one Business Suite (30+ Apps)

✔️

Pricing

✔️

Tickets Management

✔️

Knowledge Base

✔️

Automated Work Flows

✔️

Analytics

✔️

Tags Management

✔️

Groups Management

✔️

Canned Responses

✔️

Tasks

✔️

Categories

✔️

Contacts

✔️

Widgets

✔️

Dashboard

✔️

Activities

✔️

Timeline

✔️

Email Integration

✔️

Live Chat Integration

✔️

Social Media Integration

✔️

Online

✔️

Offline

✔️

Cloud

✔️

Windows

✔️

Macos

✔️

Linux

✔️

Android/ios

✔️

24/7 Support

✔️

Webinars

✔️

Product Updates

✔️

Get Started Videos

✔️

In-app Videos

✔️

Documentation

✔️

Personalized Onboarding

✔️

Free Trial

✔️

Multiple Subscriptions

✔️

Paid Subscription

Zoho Desk

Zoho Desk

$ 17 /mo

per user

15 Days

All-in-one Business Suite (30+ Apps)

$17/mo

Pricing

✔️

Tickets Management

✔️

Knowledge Base

✔️

Automated Work Flows

✔️

Analytics

✔️

Tags Management

✔️

Groups Management

✔️

Canned Responses

✔️

Tasks

✔️

Categories

✔️

Contacts

Widgets

✔️

Dashboard

✔️

Activities

✔️

Timeline

✔️

Email Integration

✔️

Live Chat Integration

✔️

Social Media Integration

✔️

Online

Offline

✔️

Cloud

✔️

Windows

✔️

Macos

✔️

Linux

✔️

Android/ios

✔️

24/7 Support

✔️

Webinars

✔️

Product Updates

✔️

Get Started Videos

In-app Videos

✔️

Documentation

Personalized Onboarding

✔️

Free Trial

✔️

Multiple Subscriptions

✔️

Paid Subscription

Get Partnered with Support.cc and Avail Multiple Benefits

Implementing Support.cc will provide you with the best benefits for automating your complete help desk operations

How Zoho Desk Alternative Helps Your Business?

Do you want to cut your manual effort and resource count using accurate and effective support desk software? If yes, Support.cc could assist your company in overcoming the bottlenecks associated with the manual support process. When you integrate Support.cc into your organization, you'll be able to automate all of your operations.

Why Choose Zoho Desk Alternative?

You may have experimented with multiple help desk software products available on the market as an organization. Support.cc, on the other hand, offers unrivaled answers for your current problems. Support.cc takes your business to the next level with its dynamic interface in the ticket processing system and other connected processes.

Looking for Zoho Desk Alternative?

Improve and eliminate outdated methods such as inboxes, where multiple agents connect with the same account to examine requests

1

Be On Control

Using Support.cc, you will always be in control of both help desk software and forums because these are the primary factors in providing top-class customer support. Support.cc enables you to select who’s sending the right information carefully.

2
Quicker Ticket Resolution

with Suport.cc, the previous records can be stored in the database for future reference and pulled faster when a similar issue arises again. It helps the service reps to save time.

3

Make Customer Service a Priority

If you are not placing the primary emphasis on customer relations, you might likely experience significant attrition in the long run. Support.cc allows you not to make it happen by prioritizing the customers.

4
Make Your Organization Better

with Support.cc’s help desk software, you can significantly diminish the risk of building unhealthy relationships with your customers. This helps your organization to increase its trust in customers by delivering a great customer experience.

Why Should You Use Support.cc?

Take your business to the next level by providing supreme customer support and grow your company like the fortune 500.

Manage Tickets Effectively

Resolve customer issues by viewing, updating and tracking tickets with ticket management software to provide best service on time.

Provide Customers with Self-Serve Library

Let your customers serve themselves with reference materials and contents generated and organized through knowledge base software.

Automate Your Help Desk Tickets Effortlessly

Respond to all customer queries quickly by automating tasks and creating powerful workflows with help desk automation software.

Make Valuable Insights Through Data Analysis

Create advanced reports to make informed decisions on improving customer satisfaction through customer serice data.

CUSTOMER STORIES

Our customers are our biggest fans
What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

Get started with 500apps today

Support.cc is a part of 500apps Infinity Suite

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