Hesk

Help Desk Competitors

Hesk Alternative

All the features required to provide the best customer support like the Fortune 500.

About Support.cc

Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. It aids in customer service, productivity, and customer satisfaction while also saving time and money.

500apps offers a suite of 30+ apps at $14.99 and is free for 10 users.


Founder

Manohar Chapalamadugu

Team Size

250+

Pricing

$14.99

Funding

Bootstrapped

Head Quarters

Hyderabad, India 500081

New York, NY, US 10005

About Hesk

HESK is a free help desk software system from SysAid. It can be deployed on-premise or in the cloud. The help desk solution provides a knowledge base for customers to allow them to resolve their queries for themselves.


Founder

Klemen Stirn

Team Size

10+

Pricing

$19.99

Funding

Bootstrapped

Head Quarters

Sydney, New South Wales

support.cc vs Hesk

Side-by-Side Feature Comparison

Be crystal clear about what you're getting.

support.cc

support.cc

$ 14.99 /mo

per user

FREE for 10 users

✔️

All-in-one Business Suite (30+ Apps)

✔️

Pricing

✔️

Tickets Management

✔️

Knowledge Base

✔️

Automated Work Flows

✔️

Analytics

✔️

Tags Management

✔️

Groups Management

✔️

Canned Responses

✔️

Tasks

✔️

Categories

✔️

Contacts

✔️

Widgets

✔️

Dashboard

✔️

Activities

✔️

Timeline

✔️

Email Integration

✔️

Live Chat Integration

✔️

Social Media Integration

✔️

Online

✔️

Offline

✔️

Cloud

✔️

Windows

✔️

Macos

✔️

Linux

✔️

Android/ios

✔️

24/7 Support

✔️

Webinars

✔️

Product Updates

✔️

Get Started Videos

✔️

In-app Videos

✔️

Documentation

✔️

Personalized Onboarding

✔️

Free Trial

✔️

Multiple Subscriptions

✔️

Paid Subscription

Hesk

Hesk

$ 19.99 /mo

per user

30 Days

All-in-one Business Suite (30+ Apps)

$19.99/mo

Pricing

✔️

Tickets Management

✔️

Knowledge Base

Automated Work Flows

Analytics

✔️

Tags Management

✔️

Groups Management

Canned Responses

✔️

Tasks

Categories

Contacts

Widgets

✔️

Dashboard

✔️

Activities

✔️

Timeline

✔️

Email Integration

Live Chat Integration

✔️

Social Media Integration

✔️

Online

✔️

Offline

✔️

Cloud

✔️

Windows

✔️

Macos

✔️

Linux

✔️

Android/ios

✔️

24/7 Support

✔️

Webinars

✔️

Product Updates

✔️

Get Started Videos

In-app Videos

✔️

Documentation

✔️

Personalized Onboarding

✔️

Free Trial

✔️

Multiple Subscriptions

✔️

Paid Subscription

Upgrade to Support.cc and Get Unmatched Benefits

Upgrade to Support.cc and deliver unmatched experiences to your clients.

How Hesk Alternative Helps Your Business?

Support.cc is the best way of increasing your business growth and productivity based on your day-to-day requirements and responsibilities. Support.cc is a one-stop point that helps tackle the organization’s internal and external issues. with the help of this feature, the support agents can easily track the progress of each and every issue.

Why Choose Hesk Alternative?

As the world is moving towards digital transformation with new technologies and features, it is becoming increasingly difficult to manage the issues that are resulting in implementation. Support.cc helps you to manage and tackle and fix all the issues, track the progress of all the issues and prioritize emergency tickets.

Looking for Hesk Alternative?

Get the efficient help desk support software that handles and manages your entire help desk operations.

1

Ensures Customer Delight

As customers seek a faster resolution for their issues, fixing them accordingly is the most important factor. Support.cc enables you to keep track of all the issues and helps you to fix them.

2
Improved Business Operations

An efficient help desk software like Support.cc helps you streamline your business operations by meeting the Service Level Agreements and prioritizing the actions as and when needed.

3

Empower Your Customer Needs

The auto operational help desk system, associated with Support.cc, enables you to assist the customers in solving their issues immediately and on their own by providing troubleshooting tips, FAQs, and related materials.

4
Manage Your Tickets Efficiently

with Support.cc, tickets can be assigned automatically to the respective available agents. This, in turn, ensures that the tickets are managed strategically and they never get piled up with any single agent

Why Should You Use Support.cc?

Take your business to the next level by providing supreme customer support and grow your company like the fortune 500.

Manage Tickets Effectively

Resolve customer issues by viewing, updating and tracking tickets with ticket management software to provide best service on time.

Provide Customers with Self-Serve Library

Let your customers serve themselves with reference materials and contents generated and organized through knowledge base software.

Automate Your Help Desk Tickets Effortlessly

Respond to all customer queries quickly by automating tasks and creating powerful workflows with help desk automation software.

Make Valuable Insights Through Data Analysis

Create advanced reports to make informed decisions on improving customer satisfaction through customer serice data.

CUSTOMER STORIES

Our customers are our biggest fans
What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

Get started with 500apps today

Support.cc is a part of 500apps Infinity Suite