All the features required to provide the best customer support like the Fortune 500.
About Support.cc
Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. It aids in customer service, productivity, and customer satisfaction while also saving time and money.
500apps offers a suite of 37+ apps at $14.99 and is free for 10 users.
Founder
Manohar Chapalamadugu
Team Size
250+
Pricing
$14.99
Funding
Bootstrapped
Location
Hyderabad, India 500081
New York, NY, US 10005
About HubSpot Service Hub
Service Hub is a cloud-based customer service platform designed for small to large businesses. Key features include reporting, lead generation, managing contacts, marketing automation and conversion analytics.
Founder
Dharmesh Shah, Brian Halligan
Team Size
5000+
Pricing
$45
Funding
$100.5 M
Location
Cambridge, MA
support.cc vs HubSpot Service Hub
Be crystal clear about what you're getting.
support.cc
per user
FREE for 10 users
All-in-one Business Suite (37+ Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
HubSpot Service Hub
per user
Free with limited features
All-in-one Business Suite (37+ Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
Support.cc makes it simple to keep track of your tickets and resolve them at regular intervals.
Support.cc is a real-time, quick-response help desk software that gives you a clear picture of your open tickets and how to assign them to the appropriate team. You can also give user manuals to your customers to assist them in resolving issues without having to contact support professionals.
Because today's technology solves problems more intuitively, the demand for support and ticketing software or solutions is steadily expanding. Support.cc allows customers to manage tickets, separate new and current tickets, share tickets based on the team's skill set, and do other tasks.
Easily manage your help desk operations and distribute tickets to the appropriate teams.
The benefit of adopting help desk software and entrusting client complaints to staff is that they receive vital insight into who your customers are, what problems they have, and what solutions are available for each issue.
Because these are the two most prevalent alternatives for providing support, you'll hear many people discuss the dispute between help desk software and forums. Support.cc helps in these factors to resolve the customer issues.
Customer concerns are likely to slide through the cracks or go unreported if you don't have help desk software. This is bad for business and can potentially endanger your customer connection and you can reduce this with Support.cc.
All past difficulties are documented in the database and saved for future reference with help desk software. When a similar problem develops in the future, these records are automatically extracted, where it explains how the problem was resolved.
Explore our competitors and find unbelievable value that we offer
Take your business to the next level by providing supreme customer support and grow your company like the fortune 500.
Resolve customer issues by viewing, updating and tracking tickets with ticket management software to provide best service on time.
Let your customers serve themselves with reference materials and contents generated and organized through knowledge base software.
Automate Your Help Desk Tickets Effortlessly
Respond to all customer queries quickly by automating tasks and creating powerful workflows with help desk automation software.
Make Valuable Insights Through Data Analysis
Create advanced reports to make informed decisions on improving customer satisfaction through customer service data.
CUSTOMER STORIES
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.