Zendesk Alternative
All the features required to provide the best customer support like the Fortune 500.
All the features required to provide the best customer support like the Fortune 500.
The Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. It aids in customer service by giving customers what they need faster and improving productivity. This also leads to customer satisfaction since they are getting their issues resolved faster.
500apps offers a suite of 50 apps at $14.99 and has 14 day free trial.
Founder
Manohar Chapalamadugu
Team Size
250+
Pricing
$14.99
Funding
Bootstrapped
Location
Hyderabad, India 500081
New York, NY, US 10005
About Zendesk
Zendesk's web-based IT help desk solution enables support teams to interact and exchange information on any issue that may emerge via private comments. It provides flexible ticketing, multichannel support, and advanced reporting.
Founder
Mikkel Svane, Morten Primdahl, Alexander Aghassipour
Team Size
5000+
Pricing
$19
Funding
$85.5 M
Location
San Francisco, CA
support.cc vs Zendesk
Be crystal clear about what you're getting.
support.cc
per user
14-day FREE Trial
All-in-one Business Suite (50 Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
Zendesk
per user
30 Days
All-in-one Business Suite (50 Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
Get the utmost benefits to automate your entire help desk operations by implementing Support.cc
Are you looking for accurate and efficient help desk software to reduce your manual effort and resource count? If yes, Support.cc can help your business overcome the bottlenecks tied up with the manual support process. Incorporating Support.cc with your business will automate your entire business operations.
As an organization, you might have tried various help desk software tools that are available in the market. But, Support.cc provides unmatched solutions for the real-time issues that you are facing. Support.cc, with the dynamic interface in the ticket processing system and other related operations, takes your growth to the next level.
Improve and get rid of outdated approaches like inboxes, where different agents log in to the same account to review the requests.
Track the engagements and ticketing system issues across multiple social media platforms and support the high-level customer experience. You can also add powerful automated workflows that speed up your business process.
As a common point-of-call, Support.cc help desk management software helps customers report their issues and get immediate help with actual solutions. This tracking of customer issue tickets helps to ensure that the issue is resolved in a timely manner.
Automate the business operations with the help of Support.cc, you can provide effective and efficient support to the customers with limited agents. The software also helps the managers to generate reports.
While teams are often using staggered schedules, at times, managing the help desk can become chaotic. Support.cc can help you manage your one-time and recurring schedules much easier, breaking the silos.
Explore our competitors and find unbelievable value that we offer
Take your company to the next level by offering exceptional customer service and growing it like a Fortune 500 company.
Resolve customer issues by viewing, updating and tracking tickets with ticket management software to provide the best service on time.
Let your customers find answers to their questions quickly and easily with reference materials and contents generated and organized through knowledge base software.
Automate Your Help Desk Tickets Effortlessly
Help desk automation software can quickly respond to all customer inquiries and automate processes to create sophisticated workflows.
Make Valuable Insights Through Data Analysis
To make informed decisions on improving customer satisfaction through customer service data, create advanced reports.
500apps is exciting for companies that focus on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done
Ronald Kluger
CEO at KPSYNCLAB
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
Christian Bjerre Nielsen
CPO at uQualio
My chat rep (Safin) was super helpful and got my issues resolved immediately! I'm looking forward to getting my business started with 500apps!
Kim Ly
Awesome customer service. Vicky is very helpful. Can explain and help me to troubleshoot my current issues. Thank you so much.
Claire
"SMBs' ultimate choice" - It was packed with features that addressed every need an organization could have. A wide variety of management functions are available, including human resource management, product management, time management, knowledge management, and client management.
UE (Small-Business User)
"Budget Friendly All-in-One Suite" - Our business has benefited from 500apps' ability to keep track of everything that is relevant. From managing customers and leads to keeping track of our customers.
Tejas (Mid-Market Consultant)
"Una Suite Perfecta para pequeños y medianos empresas" - Lo que mas me gusta es que puedes tener integrado, diferentes herramientas, tanto de productividad, marketing y ventas puedes gestionar así como diferentes herramientas que te ayudan a venta online, como el desarrollador de sitios web, o la optimizacion SEO a través de la aplicación Ninja SEO.
Cosmetics Marketing Administrator
Business owners can use 500apps to get accurate, timely data that can help them make decisions better. 500apps aggregates the most accurate data and connects you with decision-makers and their confidants with ease.
Stone Gye
Owner at Stonegye.digital
Max
Program Manager at Keystone
It is a great platform where I can manage everything regarding my business and customers. 500apps basically solved many problems of mine regarding managing inventory from different vendors, billing customers, sending emails to customers, and managing help desks for customers. I can manage my whole business with 500apps because it provides all the tools I need.
Chandana M
Assistant Manager at Quality CARE India Limited
