All the features required to provide the best customer support like the Fortune 500.
About Support.cc
Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. It aids in customer service, productivity, and customer satisfaction while also saving time and money.
500apps offers a suite of 37+ apps at $14.99 and is free for 10 users.
Founder
Manohar Chapalamadugu
Team Size
250+
Pricing
$14.99
Funding
Bootstrapped
Location
Hyderabad, India 500081
New York, NY, US 10005
About LiveChat
LiveChat is a real-time, live-chat software tool for ecommerce sales and support that is helping ecommerce companies create a new sales channel. Designed and built specifically for amazing customer service.
Founder
Jakub Sitarz
Team Size
500+
Pricing
$16
Funding
Bootstrapped
Location
Wrocław, Poland
support.cc vs LiveChat
Be crystal clear about what you're getting.
support.cc
per user
FREE for 10 users
All-in-one Business Suite (37+ Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Dashboard
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
LiveChat
per user
14 Days
All-in-one Business Suite (37+ Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Dashboard
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
Upgrade to Support.cc and provide your customers with unrivaled service.
Support.cc is the most effective approach to boost your company's development and productivity depending on your daily needs and obligations. Support.cc is a one-stop shop for dealing with internal and external concerns at the company. Support agents may simply follow the progress of each and every issue with the assistance of this tool.
As the world moves toward digital transformation with new technology and services, managing the challenges that arise during deployment is getting increasingly complex. Support.cc assists you in managing, addressing, and resolving all issues, as well as tracking the status of all issues and prioritizing emergency requests.
Get help desk assistance software that can handle and manage all of your help desk activities.
Tickets may be assigned to the appropriate available agents automatically using Support.cc. As a result, the tickets are managed intelligently, and they are never stacked up with a single agent.
As clients demand a speedier answer to their problems, the most crucial element is to address them properly. Support.cc allows you to keep track of all of your problems and provides assistance in resolving them.
By offering troubleshooting hints, FAQs, and related resources, the auto operating help desk system connected with Support.cc enables you to assist clients in addressing their difficulties instantly and on their own.
Support.cc, an effective help desk software, assists you in streamlining your business operations by satisfying Service Level Agreements and prioritizing activities as needed.
Explore our competitors and find unbelievable value that we offer
Take your business to the next level by providing supreme customer support and grow your company like the fortune 500.
Resolve customer issues by viewing, updating and tracking tickets with ticket management software to provide best service on time.
Let your customers serve themselves with reference materials and contents generated and organized through knowledge base software.
Automate Your Help Desk Tickets Effortlessly
Respond to all customer queries quickly by automating tasks and creating powerful workflows with help desk automation software.
Make Valuable Insights Through Data Analysis
Create advanced reports to make informed decisions on improving customer satisfaction through customer service data.
CUSTOMER STORIES
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.