SolarWinds

Help Desk Competitors

SolarWinds Alternative

All the features required to provide the best customer support like the Fortune 500.

About Support.cc

Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. It aids in customer service by providing a forum for customers to voice their concerns and receive timely responses. In addition, it increases customer satisfaction by tracking customer interactions and measuring customer satisfaction levels. Finally, it saves time and money by consolidating multiple support channels into one platform.

500apps offers a suite of 50 apps at $14.99 and has 14 day free trial.


Founder

Manohar Chapalamadugu

Team Size

250+

Pricing

$14.99

Funding

Bootstrapped

Location

Hyderabad, India 500081

New York, NY, US 10005

About SolarWinds

SolarWinds Corporation is an American company that develops software for businesses to help manage their networks, systems, and information technology infrastructure.


Founder

Donald Yonce, David Yonce

Team Size

1001-5000

Pricing

$19

Funding

$532.5 M

Location

Southern US

support.cc vs SolarWinds

Side-by-Side Feature Comparison

Be crystal clear about what you're getting.

support.cc

support.cc

$ 14.99 /mo

per user

14-day Trial

✔️

All-in-one Business Suite (50 Apps)

✔️

Pricing

✔️

Tickets Management

✔️

Knowledge Base

✔️

Automated Work Flows

✔️

Analytics

✔️

Tags Management

✔️

Groups Management

✔️

Canned Responses

✔️

Tasks

✔️

Categories

✔️

Contacts

✔️

Widgets

✔️

Dashboard

✔️

Activities

✔️

Timeline

✔️

Email Integration

✔️

Live Chat Integration

✔️

Social Media Integration

✔️

Online

✔️

Offline

✔️

Cloud

✔️

Windows

✔️

macOS

✔️

Linux

✔️

Android/ios

✔️

24/7 Support

✔️

Webinars

✔️

Product Updates

✔️

Get Started Videos

✔️

In-app Videos

✔️

Documentation

✔️

Personalized Onboarding

✔️

Free Trial

✔️

Multiple Subscriptions

✔️

Paid Subscription

SolarWinds

SolarWinds

$ 19 /mo

per user

30 Days

All-in-one Business Suite (50 Apps)

$19/mo

Pricing

✔️

Tickets Management

✔️

Knowledge Base

✔️

Automated Work Flows

✔️

Analytics

Tags Management

✔️

Groups Management

✔️

Canned Responses

✔️

Tasks

✔️

Categories

✔️

Contacts

✔️

Widgets

✔️

Dashboard

✔️

Activities

✔️

Timeline

✔️

Email Integration

✔️

Live Chat Integration

✔️

Social Media Integration

✔️

Online

Offline

✔️

Cloud

✔️

Windows

✔️

macOS

✔️

Linux

✔️

Android/ios

✔️

24/7 Support

✔️

Webinars

✔️

Product Updates

✔️

Get Started Videos

In-app Videos

✔️

Documentation

✔️

Personalized Onboarding

✔️

Free Trial

✔️

Multiple Subscriptions

✔️

Paid Subscription

Uncover the Benefits of Help Desk Operations with Support.cc

Get the utmost benefits to automate your entire help desk operations by implementing Support.cc

How SolarWinds Alternative Helps Your Business?

are you looking for accurate and efficient help desk software in order to reduce your manual effort and resource count? If yes, Support.cc helps your business overcome the bottlenecks tied up with the manual support process. Incorporating Support.cc with your business will automate your entire business operations.

Why Choose SolarWinds Alternative?

As an organization, you might have tried various help desk software tools that are available in the market. But, Support.cc provides unmatched solutions for the real-time issues that you are facing. Support.cc, with the dynamic interface in the ticket processing system and other related operations, takes your growth to the next level.

Looking for SolarWinds Alternative?

Improve and get rid of outdated approaches like inboxes, where different agents log in to the same account to review the requests.

1

Dynamic Interface Enabled

Track the engagements and ticketing system issues across multiple social media platforms and support high-level customer experience. You can also add powerful automated workflows that speed up your business process.

2
Tracks Customer’s Service Issues

As a common point-of-call, Support.cc help desk management software helps customers report their issues and get immediate help with actual solutions. The customer issue tickets are tracked till the issue is resolved. This allows for a streamlined and efficient process that helps to ensure that customer issues are dealt with in a timely and effective manner.

3

Helps in Increased Productivity

With Support.cc, you can automate your business operations and provide effective and efficient support to customers with limited agents. The software also helps managers generate reports.

4
Centralized Ticketing Enabled

While teams are often using staggered schedules, at times, managing the help desk becomes chaotic. Get partnered with Support.cc and perform your one-time and recurring schedules much easier, breaking the silos.

Discover more Competitors

Explore our competitors and find unbelievable value that we offer

Why Should You Use Support.cc?

Take your company to the next level by offering exceptional customer service and growing it like a Fortune 500 company.

Manage Tickets Effectively

The best way to provide excellent customer service is to keep track of customer issues by using ticket management software. This software allows you to view, update, and track tickets so that you can resolve customer issues in a timely manner.

Provide Customers with Self-Serve Library

Make it easier for your customers to help themselves by providing reference materials and content that is generated and organized through knowledge base software.

Automate Your Help Desk Tickets Effortlessly

Automate tasks and create powerful workflows with help desk automation software to answer all customer queries quickly.

Make Valuable Insights Through Data Analysis

To create advanced reports that will help inform decisions on improving customer satisfaction, customer service data must be analyzed. This data can help identify areas where customer satisfaction is low and help to improve customer service in those areas.

Our customers are our biggest fans

Get Started with 500apps Today

Support.cc is a part of 500apps Infinity Suite

Please enter a valid email address
Sign Up 14-day Trial