SolarWinds

Help Desk Competitors

SolarWinds Alternative

All the features required to provide the best customer support like the Fortune 500.

About Support.cc

Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. It aids in customer service, productivity, and customer satisfaction while also saving time and money.

500apps offers a suite of 37+ apps at $14.99 and is free for 10 users.


Founder

Manohar Chapalamadugu

Team Size

250+

Pricing

$14.99

Funding

Bootstrapped

Location

Hyderabad, India 500081

New York, NY, US 10005

About SolarWinds

SolarWinds Corporation is an American company that develops software for businesses to help manage their networks, systems, and information technology infrastructure.


Founder

Donald Yonce, David Yonce

Team Size

1001-5000

Pricing

$19

Funding

$532.5 M

Location

Southern US

support.cc vs SolarWinds

Side-by-Side Feature Comparison

Be crystal clear about what you're getting.

support.cc

support.cc

$ 14.99 /mo

per user

FREE for 10 users

✔️

All-in-one Business Suite (37+ Apps)

✔️

Pricing

✔️

Tickets Management

✔️

Knowledge Base

✔️

Automated Work Flows

✔️

Analytics

✔️

Tags Management

✔️

Groups Management

✔️

Canned Responses

✔️

Tasks

✔️

Categories

✔️

Contacts

✔️

Widgets

✔️

Dashboard

✔️

Activities

✔️

Timeline

✔️

Email Integration

✔️

Live Chat Integration

✔️

Social Media Integration

✔️

Online

✔️

Offline

✔️

Cloud

✔️

Windows

✔️

macOS

✔️

Linux

✔️

Android/ios

✔️

24/7 Support

✔️

Webinars

✔️

Product Updates

✔️

Get Started Videos

✔️

In-app Videos

✔️

Documentation

✔️

Personalized Onboarding

✔️

Free Trial

✔️

Multiple Subscriptions

✔️

Paid Subscription

SolarWinds

SolarWinds

$ 19 /mo

per user

30 Days

All-in-one Business Suite (37+ Apps)

$19/mo

Pricing

✔️

Tickets Management

✔️

Knowledge Base

✔️

Automated Work Flows

✔️

Analytics

Tags Management

✔️

Groups Management

✔️

Canned Responses

✔️

Tasks

✔️

Categories

✔️

Contacts

✔️

Widgets

✔️

Dashboard

✔️

Activities

✔️

Timeline

✔️

Email Integration

✔️

Live Chat Integration

✔️

Social Media Integration

✔️

Online

Offline

✔️

Cloud

✔️

Windows

✔️

macOS

✔️

Linux

✔️

Android/ios

✔️

24/7 Support

✔️

Webinars

✔️

Product Updates

✔️

Get Started Videos

In-app Videos

✔️

Documentation

✔️

Personalized Onboarding

✔️

Free Trial

✔️

Multiple Subscriptions

✔️

Paid Subscription

Uncover the Benefits of Help Desk Operations with Support.cc

Get the utmost benefits to automate your entire help desk operations by implementing Support.cc

How SolarWinds Alternative Helps Your Business?

are you looking for accurate and efficient help desk software in order to reduce your manual effort and resource count? If yes, Support.cc helps your business overcome the bottlenecks tied up with the manual support process. Incorporating Support.cc with your business will automate your entire business operations.

Why Choose SolarWinds Alternative?

As an organization, you might have tried various help desk software tools that are available in the market. But, Support.cc provides unmatched solutions for the real-time issues that you are facing. Support.cc, with the dynamic interface in the ticket processing system and other related operations, takes your growth to the next level.

Looking for SolarWinds Alternative?

Improve and get rid of outdated approaches like inboxes, where different agents log in to the same account to review the requests.

1

Dynamic Interface Enabled

Track the engagements and ticketing system issues across multiple social media platforms and support high-level customer experience. You can also add powerful automated workflows that speed up your business process.

2
Tracks Customer’s Service Issues

As a common point-of-call, Support.cc help desk management software helps customers report their issues and get immediate help with actual solutions. The customer issue tickets are tracked till the issue is resolved.

3

Helps in Increased Productivity

Automate the business operations with the help of Support.cc, you can provide effective and efficient support to the customers with limited agents. The software also helps the managers to generate reports.

4
Centralized Ticketing Enabled

While teams are often using staggered schedules, at times, managing the help desk becomes chaotic. Get partnered with Support.cc and perform your one-time and recurring schedules much easier, breaking the silos.

Why Should You Use Support.cc?

Take your company to the next level by offering exceptional customer service and growing it like a Fortune 500 company.

Manage Tickets Effectively

Resolve customer issues by viewing, updating and tracking tickets with ticket management software to provide best service on time.

Provide Customers with Self-Serve Library

Let your customers serve themselves with reference materials and contents generated and organized through knowledge base software.

Automate Your Help Desk Tickets Effortlessly

Automate processes and create sophisticated workflows using help desk automation software to quickly respond to all customer inquiries.

Make Valuable Insights Through Data Analysis

Create advanced reports to make informed decisions on improving customer satisfaction through customer service data.

CUSTOMER STORIES

Our customers are our biggest fans

What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

Get Started with 500apps Today

Support.cc is a part of 500apps Infinity Suite

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