SolarWinds Alternative
All the features required to provide the best customer support like the Fortune 500.
All the features required to provide the best customer support like the Fortune 500.
Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. It aids in customer service by providing a forum for customers to voice their concerns and receive timely responses. In addition, it increases customer satisfaction by tracking customer interactions and measuring customer satisfaction levels. Finally, it saves time and money by consolidating multiple support channels into one platform.
500apps offers a suite of 50 apps at $14.99 and has 14 day free trial.
Founder
Manohar Chapalamadugu
Team Size
250+
Pricing
$14.99
Funding
Bootstrapped
Location
Hyderabad, India 500081
New York, NY, US 10005
About SolarWinds
SolarWinds Corporation is an American company that develops software for businesses to help manage their networks, systems, and information technology infrastructure.
Founder
Donald Yonce, David Yonce
Team Size
1001-5000
Pricing
$19
Funding
$532.5 M
Location
Southern US
support.cc vs SolarWinds
Be crystal clear about what you're getting.
support.cc
per user
14-day FREE Trial
All-in-one Business Suite (50 Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
SolarWinds
per user
30 Days
All-in-one Business Suite (50 Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
Get the utmost benefits to automate your entire help desk operations by implementing Support.cc
are you looking for accurate and efficient help desk software in order to reduce your manual effort and resource count? If yes, Support.cc helps your business overcome the bottlenecks tied up with the manual support process. Incorporating Support.cc with your business will automate your entire business operations.
As an organization, you might have tried various help desk software tools that are available in the market. But, Support.cc provides unmatched solutions for the real-time issues that you are facing. Support.cc, with the dynamic interface in the ticket processing system and other related operations, takes your growth to the next level.
Improve and get rid of outdated approaches like inboxes, where different agents log in to the same account to review the requests.
Track the engagements and ticketing system issues across multiple social media platforms and support high-level customer experience. You can also add powerful automated workflows that speed up your business process.
As a common point-of-call, Support.cc help desk management software helps customers report their issues and get immediate help with actual solutions. The customer issue tickets are tracked till the issue is resolved. This allows for a streamlined and efficient process that helps to ensure that customer issues are dealt with in a timely and effective manner.
With Support.cc, you can automate your business operations and provide effective and efficient support to customers with limited agents. The software also helps managers generate reports.
While teams are often using staggered schedules, at times, managing the help desk becomes chaotic. Get partnered with Support.cc and perform your one-time and recurring schedules much easier, breaking the silos.
Explore our competitors and find unbelievable value that we offer
Take your company to the next level by offering exceptional customer service and growing it like a Fortune 500 company.
The best way to provide excellent customer service is to keep track of customer issues by using ticket management software. This software allows you to view, update, and track tickets so that you can resolve customer issues in a timely manner.
Make it easier for your customers to help themselves by providing reference materials and content that is generated and organized through knowledge base software.
Automate Your Help Desk Tickets Effortlessly
Automate tasks and create powerful workflows with help desk automation software to answer all customer queries quickly.
Make Valuable Insights Through Data Analysis
To create advanced reports that will help inform decisions on improving customer satisfaction, customer service data must be analyzed. This data can help identify areas where customer satisfaction is low and help to improve customer service in those areas.
500apps is exciting for companies that focus on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done
Ronald Kluger
CEO at KPSYNCLAB
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
Christian Bjerre Nielsen
CPO at uQualio
My chat rep (Safin) was super helpful and got my issues resolved immediately! I'm looking forward to getting my business started with 500apps!
Kim Ly
Awesome customer service. Vicky is very helpful. Can explain and help me to troubleshoot my current issues. Thank you so much.
Claire
"SMBs' ultimate choice" - It was packed with features that addressed every need an organization could have. A wide variety of management functions are available, including human resource management, product management, time management, knowledge management, and client management.
UE (Small-Business User)
"Budget Friendly All-in-One Suite" - Our business has benefited from 500apps' ability to keep track of everything that is relevant. From managing customers and leads to keeping track of our customers.
Tejas (Mid-Market Consultant)
"Una Suite Perfecta para pequeños y medianos empresas" - Lo que mas me gusta es que puedes tener integrado, diferentes herramientas, tanto de productividad, marketing y ventas puedes gestionar así como diferentes herramientas que te ayudan a venta online, como el desarrollador de sitios web, o la optimizacion SEO a través de la aplicación Ninja SEO.
Cosmetics Marketing Administrator
Business owners can use 500apps to get accurate, timely data that can help them make decisions better. 500apps aggregates the most accurate data and connects you with decision-makers and their confidants with ease.
Stone Gye
Owner at Stonegye.digital
Max
Program Manager at Keystone
It is a great platform where I can manage everything regarding my business and customers. 500apps basically solved many problems of mine regarding managing inventory from different vendors, billing customers, sending emails to customers, and managing help desks for customers. I can manage my whole business with 500apps because it provides all the tools I need.
Chandana M
Assistant Manager at Quality CARE India Limited
