Document360

Help Desk Competitors

Document360 Alternative

All the features required to provide the best customer support like the Fortune 500.

About Support.cc

Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. It aids in customer service, productivity, and customer satisfaction while also saving time and money.

500apps offers a suite of 30+ apps at $14.99 and is free for 10 users.


Founder

Manohar Chapalamadugu

Team Size

250+

Pricing

$14.99

Funding

Bootstrapped

Head Quarters

Hyderabad, India 500081

New York, NY, US 10005

About Document360

Document360 is a cloud-based help desk software solution that enables users in businesses of any type across various industries to create, collaborate and publish self-service knowledge bases for their products.


Founder

Saravana Kumar

Team Size

100+

Pricing

$49

Funding

Bootstrapped

Head Quarters

London, England

support.cc vs Document360

Side-by-Side Feature Comparison

Be crystal clear about what you're getting.

support.cc

support.cc

$ 14.99 /mo

per user

FREE for 10 users

✔️

All-in-one Business Suite (30+ Apps)

✔️

Pricing

✔️

Tickets Management

✔️

Knowledge Base

✔️

Automated Work Flows

✔️

Analytics

✔️

Tags Management

✔️

Groups Management

✔️

Canned Responses

✔️

Tasks

✔️

Categories

✔️

Contacts

✔️

Widgets

✔️

Dashboard

✔️

Activities

✔️

Timeline

✔️

Email Integration

✔️

Live Chat Integration

✔️

Social Media Integration

✔️

Online

✔️

Offline

✔️

Cloud

✔️

Windows

✔️

Macos

✔️

Linux

✔️

Android/ios

✔️

24/7 Support

✔️

Webinars

✔️

Product Updates

✔️

Get Started Videos

✔️

In-app Videos

✔️

Documentation

✔️

Personalized Onboarding

✔️

Free Trial

✔️

Multiple Subscriptions

✔️

Paid Subscription

Document360

Document360

$ 49 /mo

per user

14 Days

All-in-one Business Suite (30+ Apps)

$49/mo

Pricing

✔️

Tickets Management

✔️

Knowledge Base

✔️

Automated Work Flows

✔️

Analytics

✔️

Tags Management

✔️

Groups Management

Canned Responses

✔️

Tasks

Categories

✔️

Contacts

Widgets

✔️

Dashboard

✔️

Activities

✔️

Timeline

✔️

Email Integration

Live Chat Integration

✔️

Social Media Integration

✔️

Online

✔️

Offline

✔️

Cloud

✔️

Windows

✔️

Macos

✔️

Linux

✔️

Android/ios

✔️

24/7 Support

✔️

Webinars

✔️

Product Updates

✔️

Get Started Videos

In-app Videos

✔️

Documentation

Personalized Onboarding

✔️

Free Trial

✔️

Multiple Subscriptions

✔️

Paid Subscription

Stay on Top of the Market with Support.cc

Get the unmatched benefits by upgrading to Support.cc and stay on top of the market.

How Document360 Alternative Helps Your Business?

Support.cc focuses on technology and hardware and offers you the end-user experience at its best. Organizations that rely on the issue ticketing software or help desk software can choose Support.cc for the best help desk-related services. You can also track the status of all the tickets anytime easily.

Why Choose Document360 Alternative?

To be able to provide better service and assistance to the customers, effective help desk software can make it possible in every aspect. It might be in terms of tracking the ticket status, providing suitable solutions, taking immediate action on the priority cases; support.cc will be on it to fulfill the requirements.

Looking for Document360 Alternative?

Deliver productive assistance with your customers according to your Service Level Agreements.

1

Contact Channels

Making all the contact channels available, Support.cc provides the best accessible help desk software by making the contact channels option encompass the multiple ways that a help desk can be reached.

2
Accelerated Ticket Management

In all possible cases, as a help desk software works closely in monitoring the tickets and providing better assistance to the customers, Support.io meets all your requirements in all aspects and is easy to operate.

3

Poised Strategically

Support.cc is a help desk software is built strategically to serve as a collective service that, in turn, helps your businesses to be indicative on all the tickets, thereby increasing the sales collaboratively from all departments.

4
Work According to Your SLAs

It is best recommended to work on the tasks based on the Service Level Agreement information and it also makes it easier to quickly identify which issues should be taken on priority and resolve them.

Why Should You Use Support.cc?

Take your business to the next level by providing supreme customer support and grow your company like the fortune 500.

Manage Tickets Effectively

Resolve customer issues by viewing, updating and tracking tickets with ticket management software to provide best service on time.

Provide Customers with Self-Serve Library

Let your customers serve themselves with reference materials and contents generated and organized through knowledge base software.

Automate Your Help Desk Tickets Effortlessly

Respond to all customer queries quickly by automating tasks and creating powerful workflows with help desk automation software.

Make Valuable Insights Through Data Analysis

Create advanced reports to make informed decisions on improving customer satisfaction through customer serice data.

CUSTOMER STORIES

Our customers are our biggest fans
What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

Get started with 500apps today

Support.cc is a part of 500apps Infinity Suite

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