Document360 Alternative
All the features required to provide the best customer support like the Fortune 500.
About Support.cc
Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. It aids in customer service, productivity, and customer satisfaction while also saving time and money.
500apps offers a suite of 37+ apps at $14.99 and is free for 10 users.
Founder
Manohar Chapalamadugu
Team Size
250+
Pricing
$14.99
Funding
Bootstrapped
Location
Hyderabad, India 500081
New York, NY, US 10005
About Document360
Document360 is a cloud-based help desk software solution that enables users in businesses of any type across various industries to create, collaborate and publish self-service knowledge bases for their products.
Founder
Saravana Kumar
Team Size
100+
Pricing
$49
Funding
Bootstrapped
Location
London, England
support.cc vs Document360
Side-by-Side Feature Comparison
Be crystal clear about what you're getting.
support.cc
per user
FREE for 10 users
All-in-one Business Suite (37+ Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
Document360
per user
14 Days
All-in-one Business Suite (37+ Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
Stay on Top of the Market with Support.cc
Get the unmatched benefits by upgrading to Support.cc and stay on top of the market.
How Document360 Alternative Helps Your Business?
Support.cc focuses on technology and hardware and offers you the end-user experience at its best. Organizations that rely on the issue ticketing software or help desk software can choose Support.cc for the best help desk-related services. You can also track the status of all the tickets anytime easily.
Why Choose Document360 Alternative?
To be able to provide better service and assistance to the customers, effective help desk software can make it possible in every aspect. It might be in terms of tracking the ticket status, providing suitable solutions, taking immediate action on the priority cases; support.cc will be on it to fulfill the requirements.
Looking for Document360 Alternative?
Deliver productive assistance with your customers according to your Service Level Agreements.
Contact Channels
Making all the contact channels available, Support.cc provides the best accessible help desk software by making the contact channels option encompass the multiple ways that a help desk can be reached.
Accelerated Ticket Management
In all possible cases, as a help desk software works closely in monitoring the tickets and providing better assistance to the customers, Support.io meets all your requirements in all aspects and is easy to operate.
Poised Strategically
Support.cc is a help desk software is built strategically to serve as a collective service that, in turn, helps your businesses to be indicative on all the tickets, thereby increasing the sales collaboratively from all departments.
Work According to Your SLAs
It is best recommended to work on the tasks based on the Service Level Agreement information and it also makes it easier to quickly identify which issues should be taken on priority and resolve them.
Discover more Competitors
Explore our competitors and find unbelievable value that we offer
Why Should You Use Support.cc?
Take your business to the next level by providing supreme customer support and grow your company like the fortune 500.
Manage Tickets Effectively
Resolve customer issues by viewing, updating and tracking tickets with ticket management software to provide best service on time.
Provide Customers with Self-Serve Library
Let your customers serve themselves with reference materials and contents generated and organized through knowledge base software.
Automate Your Help Desk Tickets Effortlessly
Respond to all customer queries quickly by automating tasks and creating powerful workflows with help desk automation software.
Make Valuable Insights Through Data Analysis
Create advanced reports to make informed decisions on improving customer satisfaction through customer service data.
CUSTOMER STORIES
Our customers are our biggest fans
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
Christian Bjerre Nielsen
CPO at uQualio
500apps is exciting for companies that focuses on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done.
Ronald Kluger
CEO at KPSYNCLAB
500apps is an excellent tool for niche-specific coaches, business development executives and professionals. It is a timely, value-propositioned offer that performs and delivers quality data as compared with other industry options. It aggregates the most accurate data at your fingertips, connecting you with decision-makers and their confidants.
Stone Gye
Owner at Stonegye.digital
What our customers say
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.
