Document360 Alternative
All the features required to provide the best customer support like the Fortune 500.
All the features required to provide the best customer support like the Fortune 500.
Support.cc by 500apps is an all-in-one helpdesk ticketing solution that strives to give your clients faster and better support. It aids in customer service, productivity, and customer satisfaction while also saving time and money. By using Support.cc, you can help improve your company's overall support system and make life easier for both your customers and employees.
500apps offers a suite of 50 apps at $14.99 and has 14 day free trial.
Founder
Manohar Chapalamadugu
Team Size
250+
Pricing
$14.99
Funding
Bootstrapped
Location
Hyderabad, India 500081
New York, NY, US 10005
About Document360
Document360 is a cloud-based help desk software solution that enables users in businesses of any type across various industries to create, collaborate and publish self-service knowledge bases for their products.
Founder
Saravana Kumar
Team Size
100+
Pricing
$49
Funding
Bootstrapped
Location
London, England
support.cc vs Document360
Be crystal clear about what you're getting.
support.cc
per user
14-day Trial
All-in-one Business Suite (50 Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
Document360
per user
14 Days
All-in-one Business Suite (50 Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
Get the unmatched benefits by upgrading to Support.cc and stay on top of the market.
Support.cc focuses on technology and hardware and offers you the end-user experience at its best. Organizations that rely on the issue ticketing software or help desk software can choose Support.cc for the best help desk-related services. You can also track the status of all the tickets anytime easily.
To be able to provide better service and assistance to the customers, effective help desk software can make it possible in every aspect. It might be in terms of tracking the ticket status, providing suitable solutions, taking immediate action on the priority cases; support.cc will be on it to fulfill the requirements.
Deliver productive assistance with your customers according to your Service Level Agreements.
Making all the contact channels available, Support.cc provides the best accessible help desk software by making the contact channels option encompass the multiple ways that a help desk can be reached.
In all possible cases, as a help desk software works closely in monitoring the tickets and providing better assistance to the customers, Support.io meets all your requirements in all aspects and is easy to operate.
Support.cc is a help desk software is built strategically to serve as a collective service that, in turn, helps your businesses to be indicative on all the tickets, thereby increasing the sales collaboratively from all departments.
It is best recommended to work on the tasks based on the Service Level Agreement information and it also makes it easier to quickly identify which issues should be taken on priority and resolve them.
Explore our competitors and find unbelievable value that we offer
Take your business to the next level by providing supreme customer support and grow your company like the fortune 500.
The best way to resolve customer issues is by using ticket management software to view, update and track tickets. This provides the customer with the best service possible in a timely manner.
Your customers can serve themselves by using reference materials and content that is generated and organized through knowledge base software. This would be a useful way to save time and energy for both you and your customers.
Automate Your Help Desk Tickets Effortlessly
The best way to respond to customer queries quickly is to automate tasks and create powerful workflows with help desk automation software. This software is designed to help you save time by automating tasks that would otherwise be manual.
Make Valuable Insights Through Data Analysis
Customer service data can be used to create advanced reports that inform decisions on how to improve customer satisfaction.
500apps is exciting for companies that focus on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done
Ronald Kluger
CEO at KPSYNCLAB
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
Christian Bjerre Nielsen
CPO at uQualio
My chat rep (Safin) was super helpful and got my issues resolved immediately! I'm looking forward to getting my business started with 500apps!
Kim Ly
Awesome customer service. Vicky is very helpful. Can explain and help me to troubleshoot my current issues. Thank you so much.
Claire
"SMBs' ultimate choice" - It was packed with features that addressed every need an organization could have. A wide variety of management functions are available, including human resource management, product management, time management, knowledge management, and client management.
UE (Small-Business User)
"Budget Friendly All-in-One Suite" - Our business has benefited from 500apps' ability to keep track of everything that is relevant. From managing customers and leads to keeping track of our customers.
Tejas (Mid-Market Consultant)
"Una Suite Perfecta para pequeños y medianos empresas" - Lo que mas me gusta es que puedes tener integrado, diferentes herramientas, tanto de productividad, marketing y ventas puedes gestionar así como diferentes herramientas que te ayudan a venta online, como el desarrollador de sitios web, o la optimizacion SEO a través de la aplicación Ninja SEO.
Cosmetics Marketing Administrator
Business owners can use 500apps to get accurate, timely data that can help them make decisions better. 500apps aggregates the most accurate data and connects you with decision-makers and their confidants with ease.
Stone Gye
Owner at Stonegye.digital
Max
Program Manager at Keystone
It is a great platform where I can manage everything regarding my business and customers. 500apps basically solved many problems of mine regarding managing inventory from different vendors, billing customers, sending emails to customers, and managing help desks for customers. I can manage my whole business with 500apps because it provides all the tools I need.
Chandana M
Assistant Manager at Quality CARE India Limited
