JitBit

Help Desk Competitors

JitBit Alternative

All the features required to provide the best customer support like the Fortune 500.

About Support.cc

Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. It aids in customer service, productivity, and customer satisfaction while also saving time and money.

500apps offers a suite of 30+ apps at $14.99 and is free for 10 users.


Founder

Manohar Chapalamadugu

Team Size

250+

Pricing

$14.99

Funding

Bootstrapped

Head Quarters

Hyderabad, India 500081

New York, NY, US 10005

About JitBit

JitBit Helpdesk is an IT help desk management solution designed for companies that offer automated routing, incident management, inbox management, ticket management and self-service portal functionalities within a suite.


Founder

Alex Yumashev

Team Size

10+

Pricing

$29

Funding

Bootstrapped

Head Quarters

Edinbugh

support.cc vs JitBit

Side-by-Side Feature Comparison

Be crystal clear about what you're getting.

support.cc

support.cc

$ 14.99 /mo

per user

FREE for 10 users

✔️

All-in-one Business Suite (30+ Apps)

✔️

Pricing

✔️

Tickets Management

✔️

Knowledge Base

✔️

Automated Work Flows

✔️

Analytics

✔️

Tags Management

✔️

Groups Management

✔️

Canned Responses

✔️

Tasks

✔️

Categories

✔️

Contacts

✔️

Widgets

✔️

Dashboard

✔️

Activities

✔️

Timeline

✔️

Email Integration

✔️

Live Chat Integration

✔️

Social Media Integration

✔️

Online

✔️

Offline

✔️

Cloud

✔️

Windows

✔️

Macos

✔️

Linux

✔️

Android/ios

✔️

24/7 Support

✔️

Webinars

✔️

Product Updates

✔️

Get Started Videos

✔️

In-app Videos

✔️

Documentation

✔️

Personalized Onboarding

✔️

Free Trial

✔️

Multiple Subscriptions

✔️

Paid Subscription

JitBit

JitBit

$ 29 /mo

per user

21 Days

All-in-one Business Suite (30+ Apps)

$29/mo

Pricing

✔️

Tickets Management

✔️

Knowledge Base

✔️

Automated Work Flows

Analytics

✔️

Tags Management

✔️

Groups Management

✔️

Canned Responses

✔️

Tasks

✔️

Categories

✔️

Contacts

✔️

Widgets

✔️

Dashboard

✔️

Activities

✔️

Timeline

✔️

Email Integration

✔️

Live Chat Integration

✔️

Social Media Integration

✔️

Online

Offline

✔️

Cloud

✔️

Windows

✔️

Macos

Linux

✔️

Android/ios

✔️

24/7 Support

✔️

Webinars

✔️

Product Updates

✔️

Get Started Videos

✔️

In-app Videos

✔️

Documentation

Personalized Onboarding

✔️

Free Trial

✔️

Multiple Subscriptions

✔️

Paid Subscription

Manage Your Support Tickets at Ease

Support.cc allows you to easily manage your tickets and resolve them at regular intervals.

How JitBit Alternative Helps Your Business?

are you seeking help desk software that is accurate and effective in order to decrease your manual effort and resource count? If so, Support.cc can assist your company in overcoming the bottlenecks associated with the manual support process. Incorporating Support.cc into your organization will automate all of your processes.

Why Choose JitBit Alternative?

As a company, you may have experimented with numerous help desk software packages on the market. However, Support.cc offers unrivaled answers to your real-time problems. Support.cc, with its dynamic interface in the ticket processing system and other associated activities, propels your business forward.

Looking for JitBit Alternative?

Improve and eliminate obsolete techniques such as inboxes, in which many agents log in to the same account to evaluate requests.

1

Centralized Ticketing Enabled

While teams frequently use staggered shifts, operating the support desk may get hectic at times. Join forces with Support.cc to make one-time and recurring tasks easier while breaking down silos.

2
Helps in Increased Productivity

By automating company processes with the aid of Support.cc, you can deliver effective and efficient support to clients even if you have a small number of agents. The program also assists managers in the generation of reports.

3

Dynamic Interface Enabled

Track interactions and ticketing system issues across numerous social media channels and provide high-level customer support.cc You may also use strong automated workflows to expedite your business process.

4
Tracks Customer’s Service Issues

As a central point of contact, Support.cc help desk management software allows consumers to submit concerns and receive quick assistance with genuine solutions. Customer service tickets are monitored until the problem is rectified.

Why Should You Use Support.cc?

Take your business to the next level by providing supreme customer support and grow your company like the fortune 500.

Manage Tickets Effectively

Resolve customer issues by viewing, updating and tracking tickets with ticket management software to provide best service on time.

Provide Customers with Self-Serve Library

Let your customers serve themselves with reference materials and contents generated and organized through knowledge base software.

Automate Your Help Desk Tickets Effortlessly

Respond to all customer queries quickly by automating tasks and creating powerful workflows with help desk automation software.

Make Valuable Insights Through Data Analysis

Create advanced reports to make informed decisions on improving customer satisfaction through customer serice data.

CUSTOMER STORIES

Our customers are our biggest fans
What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

Get started with 500apps today

Support.cc is a part of 500apps Infinity Suite

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