Freshdesk Alternative
All the features required to provide the best customer support like the Fortune 500.
All the features required to provide the best customer support like the Fortune 500.
Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. It aids in customer service by providing a one-stop-shop for all customer queries, productivity by automating manual processes, and customer satisfaction by ensuring queries are resolved efficiently. In addition, it saves time and money by reducing the need for multiple customer support channels.
500apps offers a suite of 50 apps at $14.99 and has 14 day free trial.
Founder
Manohar Chapalamadugu
Team Size
250+
Pricing
$14.99
Funding
Bootstrapped
Location
Hyderabad, India 500081
New York, NY, US 10005
About Freshdesk
Freshdesk is a cloud-based customer service software that offers help desk support and clever automations to help you get more done in less time. It has been a popular solution for companies looking to manage client relationships as they grow.
Founder
Girish Mathrubootham, Shan Krishnasamy
Team Size
10000+
Pricing
$15
Funding
$85 M
Location
San Mateo, California
support.cc vs Freshdesk
Be crystal clear about what you're getting.
support.cc
per user
14-day FREE Trial
All-in-one Business Suite (50 Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
Freshdesk
per user
21 Days
All-in-one Business Suite (50 Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
Support.cc enables you to manage your tickets and resolve them at regular intervals at ease.
Support.cc enables your organization to assist the customers round-the-clock with no sort of daunting experience. Using Support.cc you can easily manage and update all your business operations and tickets by monitoring your existing tickets, pending ones, resolved ones, to be assigned ones and more with fewer efforts.
Support.cc places your company in the next level with its top-class features, from assigning the issue ticket to solving it. Irrespective of the size of the business you are handling, you can upgrade to Support.cc and avail of the benefits by making the most of it and building resourceful relationships.
Assign the issue tickets to the teams and manage your help desk operations and easily.
Using Support.cc you can easily differentiate the tickets on which status that they fall into. You can also change the priorities based on the urgency of resolving them or indicating immediate attention.
Once your business incorporates the help desk management software, multiple departments inside the organization can work together collaboratively by knowing who is working on what by offering an exact resolution.
Since resolving a customer issue is an utmost priority for organizations, sometimes it is difficult. Using Support.cc, you can extremely maintain the brand image and also enhance your business and brand loyalty.
Using Support.cc, you can generate a consolidated report sheet that is composed of all the ticket statuses. Some of these include completed, replied, pending responses and more and retrieve the details in just a few clicks.
Explore our competitors and find unbelievable value that we offer
Take your business to the next level by providing supreme customer support and grow your company like the fortune 500.
The best way to provide excellent customer service is to keep track of customer issues by using ticket management software. This software allows you to view and update customer tickets so that you can resolve their issues in a timely manner.
Your customers can serve themselves by using reference materials and content that is generated and organized through knowledge base software. This software makes it easy for customers to find the information they need without having to rely on you or your employees.
Automate Your Help Desk Tickets Effortlessly
By using a help desk automation software, you can quickly respond to customer queries and create powerful workflows.
Make Valuable Insights Through Data Analysis
To make informed decisions on improving customer satisfaction through customer service data, create advanced reports.
500apps is exciting for companies that focus on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done
Ronald Kluger
CEO at KPSYNCLAB
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
Christian Bjerre Nielsen
CPO at uQualio
My chat rep (Safin) was super helpful and got my issues resolved immediately! I'm looking forward to getting my business started with 500apps!
Kim Ly
Awesome customer service. Vicky is very helpful. Can explain and help me to troubleshoot my current issues. Thank you so much.
Claire
"SMBs' ultimate choice" - It was packed with features that addressed every need an organization could have. A wide variety of management functions are available, including human resource management, product management, time management, knowledge management, and client management.
UE (Small-Business User)
"Budget Friendly All-in-One Suite" - Our business has benefited from 500apps' ability to keep track of everything that is relevant. From managing customers and leads to keeping track of our customers.
Tejas (Mid-Market Consultant)
"Una Suite Perfecta para pequeños y medianos empresas" - Lo que mas me gusta es que puedes tener integrado, diferentes herramientas, tanto de productividad, marketing y ventas puedes gestionar así como diferentes herramientas que te ayudan a venta online, como el desarrollador de sitios web, o la optimizacion SEO a través de la aplicación Ninja SEO.
Cosmetics Marketing Administrator
Business owners can use 500apps to get accurate, timely data that can help them make decisions better. 500apps aggregates the most accurate data and connects you with decision-makers and their confidants with ease.
Stone Gye
Owner at Stonegye.digital
Max
Program Manager at Keystone
It is a great platform where I can manage everything regarding my business and customers. 500apps basically solved many problems of mine regarding managing inventory from different vendors, billing customers, sending emails to customers, and managing help desks for customers. I can manage my whole business with 500apps because it provides all the tools I need.
Chandana M
Assistant Manager at Quality CARE India Limited
