HelpDesk Alternative
All the features required to provide the best customer support like the Fortune 500.
About Support.cc
Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. It aids in customer service, productivity, and customer satisfaction while also saving time and money.
500apps offers a suite of 50 apps at $14.99 and has 14 day free trial.
Founder
Manohar Chapalamadugu
Team Size
250+
Pricing
$14.99
Funding
Bootstrapped
Location
Hyderabad, India 500081
New York, NY, US 10005
About HelpDesk
HelpDesk helps streamline customer assistance with time-saving solutions like triggers and automations. Its support desk software is easy to use because it was created with both customers and service desk personnel in mind.
Founder
Milos Stevanovic
Team Size
100+
Pricing
$19
Funding
Bootstrapped
Location
Wrocław, Lower Silesia 53-033, PL
support.cc vs HelpDesk
Side-by-Side Feature Comparison
Be crystal clear about what you're getting.
support.cc
per user
14-day Trial
All-in-one Business Suite (50 Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
MacOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
HelpDesk
per user
14 Days
All-in-one Business Suite (50 Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
MacOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
Choose Support.cc and Manage Your Tickets at Ease
Support.cc enables for easy management of your tickets and solving them at regular intervals.
How HelpDesk Alternative Helps Your Business?
Support.cc is the immediate and quick-solving help desk software that gives you a clear update on the existing tickets and how to assign them to the concerned team accordingly. You can also provide some manuals to the users in solving the issues without reaching the support executives to get the things done.
Why Choose HelpDesk Alternative?
As today’s technology is solving the issues mostly in intuitive ways, the need for support and ticketing software or tools is regularly increasing. Support.cc enables the users to manage the tickets, segregate the new and existing tickets, share the tickets according to the skill-set of the team and perform more.
Looking for HelpDesk Alternative?
Manage your help desk operations and assign the tickets to the teams easily.
Multi-Channel Service
As modern customers have varied thoughts while approaching business assistance. Support.cc enables the operations to address and resolve the customer issues that are raised on different platforms in less time and effort.
Say NO to Missing or Losing Tickets
As Support.cc stores and manages all the tickets in a centralized repository, we can not only address the pending issues and solve them but also, there is no scope of losing or missing any single ticket.
Ensured Skill-Based Routing
Using Support.cc, you can easily route the respective tickets to the agents based on their skill set, technical knowledge and experience. This is the best way to solve the tickets effectively and efficiently.
Improved Scalability
As we know help desk software needs a regular scalability feature, Support.cc helps you in this aspect and allows you to handle a number of tickets whenever there is a need arises.
Discover more Competitors
Explore our competitors and find unbelievable value that we offer
Why Should You Use Support.cc?
Take your business to the next level by providing supreme customer support and grow your company like the fortune 500.
Manage Tickets Effectively
Resolve customer issues by viewing, updating and tracking tickets with ticket management software to provide best service on time.
Provide Customers with Self-Serve Library
Let your customers serve themselves with reference materials and contents generated and organized through knowledge base software.
Automate Your Help Desk Tickets Effortlessly
Respond to all customer queries quickly by automating tasks and creating powerful workflows with help desk automation software.
Make Valuable Insights Through Data Analysis
Create advanced reports to make informed decisions on improving customer satisfaction through customer service data.
Our customers are our biggest fans
500apps is exciting for companies that focuses on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done.
Ronald Kluger
CEO at KPSYNCLAB
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
Christian Bjerre Nielsen
CPO at uQualio
My chat rep (Safin) was super helpful and got my issues resolved immediately! I'm looking forward to getting my business started with 500apps!
Kim Ly
Awesome customer service. Vicky is very helpful. Can explain and help me to troubleshoot my current issues. Thank you so much.
Claire
"SMBs' ultimate choice" - It was packed with features that addressed every need an organization could have. A wide variety of management functions are available, including human resource management, product management, time management, knowledge management, and client management.
UE (Small-Business User)
"Budget Friendly All-in-One Suite" - Our business has benefited from 500apps' ability to keep track of everything that is relevant. From managing customers and leads to keeping track of our customers.
Tejas (Mid-Market Consultant)
"Una Suite Perfecta para pequeños y medianos empresas" - Lo que mas me gusta es que puedes tener integrado, diferentes herramientas, tanto de productividad, marketing y ventas puedes gestionar así como diferentes herramientas que te ayudan a venta online, como el desarrollador de sitios web, o la optimizacion SEO a través de la aplicación Ninja SEO.
Cosmetics Marketing Administrator
Business owners can 500apps to get accurate, timely data that can help them make decisions better. 500apps aggregates the most accurate data and connects you with decision-makers and their confidants with ease.
Stone Gye
Owner at Stonegye.digital
