Helpdesk Alternative
Get head-to-head comparison of features to learn how we dwarf the competition.
support.cc vs Helpdesk
Side-by-side feature comparison
Be crystal clear about what you're getting.
support.cc
per user
30-days trial (All 30+ apps)
All-in-one Business Suite
Ticketing System
knowledge base
Knowledge Base versioning
Automated workflows
Team collaboration
Analytics
Ticket surveys
Fitlers
Reporting
Live chat integration
Dashboards
Portal customization
Web Widget & Mobile SDK
Knowledge base in multiple languages
Conversion Tracking
Skills-based routing
Call recording & voicemail transcription
Custom/ticket form fields
API
Sandbox environment
Custom apps
IP Whitelisting
Enterprise SSO
Integrations
social media integration
Helpdesk migration
Remote Customer Support
Helpdesk spam protection
Multiple mailboxes
Screen recording
Ticket archiving
Custom domains
Datacenter Location
Field service operations
Cloud
Windows
macOS
Linux
Android/IOS
On permise installation
Online
Offline
24*5/24*7
Product Updates
Expert Support
Webinars/videos
Personalized Onboarding
Documentation
Free Trial
Multiple subscriptions
Omnichannel
Paid subscription
Helpdesk
per user
14 Days
All-in-one Business Suite
Ticketing System
knowledge base
Knowledge Base versioning
Automated workflows
Team collaboration
Analytics
Ticket surveys
Fitlers
Reporting
Live chat integration
Dashboards
Portal customization
Web Widget & Mobile SDK
Knowledge base in multiple languages
Conversion Tracking
Skills-based routing
Call recording & voicemail transcription
Custom/ticket form fields
API
Sandbox environment
Custom apps
IP Whitelisting
Enterprise SSO
Integrations
social media integration
Helpdesk migration
Remote Customer Support
Helpdesk spam protection
Multiple mailboxes
Screen recording
Ticket archiving
Custom domains
Datacenter Location
Field service operations
Cloud
Windows
macOS
Linux
Android/IOS
On permise installation
Online
Offline
24*5/24*7
Product Updates
Expert Support
Webinars/videos
Personalized Onboarding
Documentation
Free Trial
Multiple subscriptions
Omnichannel
Paid subscription
Why Should You Use Support.cc?
Take your business to the next level by helping you increase your team productivity and the overall performance.
Monitor Team's Productivity
Track the team members' work without disturbing them in any way with robust employee monitoring. Get deeper insights into how your team is performing and measure efficiency.
Manage Budgets and Spends
Take all your projects to completion with proper budgeting plans and managing how your resources are being spent.
Track Your Team's Performance From Anywhere
Track the team's performance from anywhere. Made exclusively for remote teams, {{product}} makes it easy for you to be on top of all activities.
Reduce Malpractices and Suspicious Activities
Save data breach costs and resources by countering malpractices caused by internal suspicious activities. Track.ly works in stealth mode and gets the work done faster like never before.
CUSTOMER STORIES
Our customers are our biggest fans
We're trying by 500apps for consolidated social media interaction. The Team Management feature is very handy, as we have five social media customer success consultants working together with our Sales Director.
Christian Bjerre Nielsen
CPO at uQualio
500apps exciting for companies that focus on task and project monitoring for increased productivity. Looks great! It also has all apps at the same place, and we can use them in one go! Well done.
Ronald Kluger
CEO at KPSYNCLAB
500apps is an excellent tool for niche-specific coaches, business development executives and professionals. It is a timely, value-propositioned offer that performs and delivers quality data as compared with other industry options. It aggregates the most accurate data at your fingertips, connecting you with decision-makers and their confidants.
Stone Gye
Owner at Stonegye.digital
What our customers say
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.
