HelpDesk Alternative
All the features required to provide the best customer support like the Fortune 500.
About Support.cc
Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. It aids in customer service, productivity, and customer satisfaction while also saving time and money.
500apps offers a suite of 37+ apps at $14.99 and is free for 10 users.
Founder
Manohar Chapalamadugu
Team Size
250+
Pricing
$14.99
Funding
Bootstrapped
Location
Hyderabad, India 500081
New York, NY, US 10005
About HelpDesk
HelpDesk helps streamline customer assistance with time-saving solutions like triggers and automations. Its support desk software is easy to use because it was created with both customers and service desk personnel in mind.
Founder
Milos Stevanovic
Team Size
100+
Pricing
$19
Funding
Bootstrapped
Location
Wrocław, Lower Silesia 53-033, PL
support.cc vs HelpDesk
Side-by-Side Feature Comparison
Be crystal clear about what you're getting.
support.cc
per user
FREE for 10 users
All-in-one Business Suite (37+ Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
MacOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
HelpDesk
per user
14 Days
All-in-one Business Suite (37+ Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
MacOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
Choose Support.cc and Manage Your Tickets at Ease
Support.cc enables for easy management of your tickets and solving them at regular intervals.
How HelpDesk Alternative Helps Your Business?
Support.cc is the immediate and quick-solving help desk software that gives you a clear update on the existing tickets and how to assign them to the concerned team accordingly. You can also provide some manuals to the users in solving the issues without reaching the support executives to get the things done.
Why Choose HelpDesk Alternative?
As today’s technology is solving the issues mostly in intuitive ways, the need for support and ticketing software or tools is regularly increasing. Support.cc enables the users to manage the tickets, segregate the new and existing tickets, share the tickets according to the skill-set of the team and perform more.
Looking for HelpDesk Alternative?
Manage your help desk operations and assign the tickets to the teams easily.
Multi-Channel Service
As modern customers have varied thoughts while approaching business assistance. Support.cc enables the operations to address and resolve the customer issues that are raised on different platforms in less time and effort.
Say NO to Missing or Losing Tickets
As Support.cc stores and manages all the tickets in a centralized repository, we can not only address the pending issues and solve them but also, there is no scope of losing or missing any single ticket.
Ensured Skill-Based Routing
Using Support.cc, you can easily route the respective tickets to the agents based on their skill set, technical knowledge and experience. This is the best way to solve the tickets effectively and efficiently.
Improved Scalability
As we know help desk software needs a regular scalability feature, Support.cc helps you in this aspect and allows you to handle a number of tickets whenever there is a need arises.
Discover more Competitors
Explore our competitors and find unbelievable value that we offer
Why Should You Use Support.cc?
Take your business to the next level by providing supreme customer support and grow your company like the fortune 500.
Manage Tickets Effectively
Resolve customer issues by viewing, updating and tracking tickets with ticket management software to provide best service on time.
Provide Customers with Self-Serve Library
Let your customers serve themselves with reference materials and contents generated and organized through knowledge base software.
Automate Your Help Desk Tickets Effortlessly
Respond to all customer queries quickly by automating tasks and creating powerful workflows with help desk automation software.
Make Valuable Insights Through Data Analysis
Create advanced reports to make informed decisions on improving customer satisfaction through customer service data.
CUSTOMER STORIES
Our customers are our biggest fans
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
Christian Bjerre Nielsen
CPO at uQualio
500apps is exciting for companies that focuses on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done.
Ronald Kluger
CEO at KPSYNCLAB
500apps is an excellent tool for niche-specific coaches, business development executives and professionals. It is a timely, value-propositioned offer that performs and delivers quality data as compared with other industry options. It aggregates the most accurate data at your fingertips, connecting you with decision-makers and their confidants.
Stone Gye
Owner at Stonegye.digital
What our customers say
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.
