HelpDesk

Help Desk Competitors

HelpDesk Alternative

All the features required to provide the best customer support like the Fortune 500.

About Support.cc

Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. It aids in customer service, productivity, and customer satisfaction while also saving time and money.

500apps offers a suite of 30+ apps at $14.99 and is free for 10 users.


Founder

Manohar Chapalamadugu

Team Size

250+

Pricing

$14.99

Funding

Bootstrapped

Head Quarters

Hyderabad, India 500081

New York, NY, US 10005

About HelpDesk

HelpDesk helps streamline customer assistance with time-saving solutions like triggers and automations. Its support desk software is easy to use because it was created with both customers and service desk personnel in mind.


Founder

Milos Stevanovic

Team Size

100+

Pricing

$19

Funding

Bootstrapped

Head Quarters

Wrocław, Lower Silesia 53-033, PL

support.cc vs HelpDesk

Side-by-Side Feature Comparison

Be crystal clear about what you're getting.

support.cc

support.cc

$ 14.99 /mo

per user

FREE for 10 users

✔️

All-in-one Business Suite (30+ Apps)

✔️

Pricing

✔️

Tickets Management

✔️

Knowledge Base

✔️

Automated Work Flows

✔️

Analytics

✔️

Tags Management

✔️

Groups Management

✔️

Canned Responses

✔️

Tasks

✔️

Categories

✔️

Contacts

✔️

Widgets

✔️

Dashboard

✔️

Activities

✔️

Timeline

✔️

Email Integration

✔️

Live Chat Integration

✔️

Social Media Integration

✔️

Online

✔️

Offline

✔️

Cloud

✔️

Windows

✔️

Macos

✔️

Linux

✔️

Android/ios

✔️

24/7 Support

✔️

Webinars

✔️

Product Updates

✔️

Get Started Videos

✔️

In-app Videos

✔️

Documentation

✔️

Personalized Onboarding

✔️

Free Trial

✔️

Multiple Subscriptions

✔️

Paid Subscription

HelpDesk

HelpDesk

$ 19 /mo

per user

14 Days

All-in-one Business Suite (30+ Apps)

$19/mo

Pricing

✔️

Tickets Management

✔️

Knowledge Base

✔️

Automated Work Flows

✔️

Analytics

✔️

Tags Management

Groups Management

Canned Responses

✔️

Tasks

✔️

Categories

✔️

Contacts

Widgets

✔️

Dashboard

✔️

Activities

✔️

Timeline

✔️

Email Integration

✔️

Live Chat Integration

✔️

Social Media Integration

✔️

Online

✔️

Offline

✔️

Cloud

✔️

Windows

✔️

Macos

✔️

Linux

✔️

Android/ios

✔️

24/7 Support

✔️

Webinars

✔️

Product Updates

✔️

Get Started Videos

In-app Videos

✔️

Documentation

Personalized Onboarding

✔️

Free Trial

✔️

Multiple Subscriptions

✔️

Paid Subscription

Choose Support.cc and Manage Your Tickets at Ease

Support.cc enables for easy management of your tickets and solving them at regular intervals.

How HelpDesk Alternative Helps Your Business?

Support.cc is the immediate and quick-solving help desk software that gives you a clear update on the existing tickets and how to assign them to the concerned team accordingly. You can also provide some manuals to the users in solving the issues without reaching the support executives to get the things done.

Why Choose HelpDesk Alternative?

As today’s technology is solving the issues mostly in intuitive ways, the need for support and ticketing software or tools is regularly increasing. Support.cc enables the users to manage the tickets, segregate the new and existing tickets, share the tickets according to the skill-set of the team and perform more.

Looking for HelpDesk Alternative?

Manage your help desk operations and assign the tickets to the teams easily.

1

Multi-Channel Service

As modern customers have varied thoughts while approaching business assistance. Support.cc enables the operations to address and resolve the customer issues that are raised on different problems in less time and effort.

2
Say NO to Missing or Losing Tickets

As Support.cc stores and manages all the tickets in a centralized repository, we can not only address the pending issues and solve them but also, there is no scope of losing or missing any single ticket.

3

Ensured Skill-Based Routing

Using Support.cc, you can easily route the respective tickets to the agents based on their skill set, technical knowledge and experience. This is the best way to solve the tickets effectively and efficiently.

4
Improved Scalability

As we know help desk software needs a regular scalability feature, Support.cc helps you in this aspect and allows you to handle a number of tickets whenever there is a need arises for all sized businesses.

Why Should You Use Support.cc?

Take your business to the next level by providing supreme customer support and grow your company like the fortune 500.

Manage Tickets Effectively

Resolve customer issues by viewing, updating and tracking tickets with ticket management software to provide best service on time.

Provide Customers with Self-Serve Library

Let your customers serve themselves with reference materials and contents generated and organized through knowledge base software.

Automate Your Help Desk Tickets Effortlessly

Respond to all customer queries quickly by automating tasks and creating powerful workflows with help desk automation software.

Make Valuable Insights Through Data Analysis

Create advanced reports to make informed decisions on improving customer satisfaction through customer serice data.

CUSTOMER STORIES

Our customers are our biggest fans
What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

Get started with 500apps today

Support.cc is a part of 500apps Infinity Suite