Help Scout Alternative
All the features required to provide the best customer support like the Fortune 500.
About Support.cc
Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. It aids in customer service, productivity, and customer satisfaction while also saving time and money.
500apps offers a suite of 37+ apps at $14.99 and is free for 10 users.
Founder
Manohar Chapalamadugu
Team Size
250+
Pricing
$14.99
Funding
Bootstrapped
Location
Hyderabad, India 500081
New York, NY, US 10005
About Help Scout
Help Scout is a help desk software that provides an email-based customer support platform, knowledge base tool, and an embeddable search/contact widget for customer service professionals.
Founder
Nick Francis, Jared McDaniel, Denny Swindle
Team Size
200+
Pricing
$20
Funding
$15 M
Location
Boston, MA
support.cc vs Help Scout
Side-by-Side Feature Comparison
Be crystal clear about what you're getting.
support.cc
per user
FREE for 10 users
All-in-one Business Suite (37+ Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Free Trial
Free Trial
Paid Subscription
Paid Subscription
Help Scout
per user
15 Days
All-in-one Business Suite (37+ Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Free Trial
Free Trial
Paid Subscription
Paid Subscription
Get the Status of Tickets Immediately with Support.cc
Incorporate the powerful help desk software Support.cc and get unimaginable results with greater customer satisfaction enabled.
How Help Scout Alternative Helps Your Business?
with a smooth and speedier dashboard, Support.cc gives the finest user experience. Support.cc's features allow you to save time and effort both as an organization and as an individual. Admins and supervisors will have rapid and clear visibility of the software at their fingertips as a result of this.
Why Choose Help Scout Alternative?
Support.cc, with its high-level features, scores best in terms of providing robust Support and user experience. It will continue to be an important aspect of forming relationships, building brand relationships, and finally implementing profitable business strategies with tangible rewards. It also simplifies the tasks of supporting employees by automating the procedures that are possible.
Looking for Help Scout Alternative?
Upgrade Support.cc and get the exact status of your tickets with just a few clicks.
Increase the Accuracy of Ticket Resolution
You can rapidly examine the status of your available tickets and resolve them based on priority with help desk software like Support.cc. It also allows you to precisely resolve the problem.
Ticket Resolution in a Shorter Time
You can resolve tickets significantly faster with Support.cc while maintaining ticket accuracy and customer loyalty. It also improves ticket visibility and facilitates collaborative problem-solving.
Consistently Resolve Tickets
You can easily divide your requests with Support.cc help desk software by monitoring both recurring and one-time enquiries. You can also keep track of the issues and how they were resolved in a reference log.
Zero Ticket Slips Guaranteed
There will be no chance of losing tickets or having a bad customer service experience because all internal and external issues tickets are accurately logged from the receiving to the resolving stage.
Discover more Competitors
Explore our competitors and find unbelievable value that we offer
Why Should You Use Support.cc?
Take your business to the next level by providing supreme customer support and grow your company like the fortune 500.
Manage Tickets Effectively
Resolve customer issues by viewing, updating and tracking tickets with ticket management software to provide best service on time.
Provide Customers with Self-Serve Library
Let your customers serve themselves with reference materials and contents generated and organized through knowledge base software.
Automate Your Help Desk Tickets Effortlessly
Respond to all customer queries quickly by automating tasks and creating powerful workflows with help desk automation software.
Make Valuable Insights Through Data Analysis
Create advanced reports to make informed decisions on improving customer satisfaction through customer service data.
CUSTOMER STORIES
Our customers are our biggest fans
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
Christian Bjerre Nielsen
CPO at uQualio
500apps is exciting for companies that focuses on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done.
Ronald Kluger
CEO at KPSYNCLAB
500apps is an excellent tool for niche-specific coaches, business development executives and professionals. It is a timely, value-propositioned offer that performs and delivers quality data as compared with other industry options. It aggregates the most accurate data at your fingertips, connecting you with decision-makers and their confidants.
Stone Gye
Owner at Stonegye.digital
What our customers say
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.
