Help Scout

Help Desk Competitors

Help Scout Alternative

All the features required to provide the best customer support like the Fortune 500.

About Support.cc

Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. It aids in customer service, productivity, and customer satisfaction while also saving time and money.

500apps offers a suite of 30+ apps at $14.99 and is free for 10 users.


Founder

Manohar Chapalamadugu

Team Size

250+

Pricing

$14.99

Funding

Bootstrapped

Head Quarters

Hyderabad, India 500081

New York, NY, US 10005

About Help Scout

Help Scout is a help desk software that provides an email-based customer support platform, knowledge base tool, and an embeddable search/contact widget for customer service professionals.


Founder

Nick Francis, Jared McDaniel, Denny Swindle

Team Size

200+

Pricing

$20

Funding

$15 M

Head Quarters

Boston, MA

support.cc vs Help Scout

Side-by-Side Feature Comparison

Be crystal clear about what you're getting.

support.cc

support.cc

$ 14.99 /mo

per user

FREE for 10 users

✔️

All-in-one Business Suite (30+ Apps)

✔️

Pricing

✔️

Tickets Management

✔️

Knowledge Base

✔️

Automated Work Flows

✔️

Analytics

✔️

Tags Management

✔️

Groups Management

✔️

Canned Responses

✔️

Tasks

✔️

Categories

✔️

Contacts

✔️

Widgets

✔️

Dashboard

✔️

Activities

✔️

Timeline

✔️

Email Integration

✔️

Live Chat Integration

✔️

Social Media Integration

✔️

Online

✔️

Offline

✔️

Cloud

✔️

Windows

✔️

Macos

✔️

Linux

✔️

Android/ios

✔️

24/7 Support

✔️

Webinars

✔️

Product Updates

✔️

Get Started Videos

✔️

In-app Videos

✔️

Documentation

✔️

Free Trial

✔️

Free Trial

✔️

Paid Subscription

✔️

Paid Subscription

Help Scout

Help Scout

$ 20 /mo

per user

15 Days

All-in-one Business Suite (30+ Apps)

$20/mo

Pricing

✔️

Tickets Management

✔️

Knowledge Base

✔️

Automated Work Flows

✔️

Analytics

✔️

Tags Management

✔️

Groups Management

✔️

Canned Responses

Tasks

✔️

Categories

Contacts

Widgets

✔️

Dashboard

✔️

Activities

✔️

Timeline

✔️

Email Integration

✔️

Live Chat Integration

✔️

Social Media Integration

✔️

Online

✔️

Offline

✔️

Cloud

✔️

Windows

✔️

Macos

✔️

Linux

✔️

Android/ios

✔️

24/7 Support

✔️

Webinars

✔️

Product Updates

✔️

Get Started Videos

✔️

In-app Videos

✔️

Documentation

Free Trial

✔️

Free Trial

✔️

Paid Subscription

✔️

Paid Subscription

Get the Status of Tickets Immediately with Support.cc

Incorporate the powerful help desk software Support.cc and get unimaginable results with greater customer satisfaction enabled.

How Help Scout Alternative Helps Your Business?

with a smooth and speedier dashboard, Support.cc gives the finest user experience. Support.cc's features allow you to save time and effort both as an organization and as an individual. Admins and supervisors will have rapid and clear visibility of the software at their fingertips as a result of this.

Why Choose Help Scout Alternative?

Support.cc, with its high-level features, scores best in terms of providing robust Support and user experience. It will continue to be an important aspect of forming relationships, building brand relationships, and finally implementing profitable business strategies with tangible rewards. It also simplifies the tasks of supporting employees by automating the procedures that are possible.

Looking for Help Scout Alternative?

Upgrade Support.cc and get the exact status of your tickets with just a few clicks.

1

Increase the Accuracy of Ticket Resolution

You can rapidly examine the status of your available tickets and resolve them based on priority with help desk software like Support.cc. It also allows you to precisely resolve the problem.

2
Ticket Resolution in a Shorter Time

You can resolve tickets significantly faster with Support.cc while maintaining ticket accuracy and customer loyalty. It also improves ticket visibility and facilitates collaborative problem-solving.

3

Consistently Resolve Tickets

You can easily divide your requests with Support.io help desk software by monitoring both recurring and one-time enquiries. You can also keep track of the issues and how they were resolved in a reference log.

4
Zero Ticket Slips Guaranteed

There will be no chance of losing tickets or having a bad customer service experience because all internal and external issues tickets are accurately logged from the receiving to the resolving stage.

Why Should You Use Support.cc?

Take your business to the next level by providing supreme customer support and grow your company like the fortune 500.

Manage Tickets Effectively

Resolve customer issues by viewing, updating and tracking tickets with ticket management software to provide best service on time.

Provide Customers with Self-Serve Library

Let your customers serve themselves with reference materials and contents generated and organized through knowledge base software.

Automate Your Help Desk Tickets Effortlessly

Respond to all customer queries quickly by automating tasks and creating powerful workflows with help desk automation software.

Make Valuable Insights Through Data Analysis

Create advanced reports to make informed decisions on improving customer satisfaction through customer serice data.

CUSTOMER STORIES

Our customers are our biggest fans
What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

Get started with 500apps today

Support.cc is a part of 500apps Infinity Suite