Freshservice Alternative
All the features required to provide the best customer support like the Fortune 500.
All the features required to provide the best customer support like the Fortune 500.
Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. Support.cc not only aids in customer service, productivity, and customer satisfaction, but it also saves time and money.
500apps offers a suite of 50 apps at $14.99 and has 14 day free trial.
Founder
Manohar Chapalamadugu
Team Size
250+
Pricing
$14.99
Funding
Bootstrapped
Location
Hyderabad, India 500081
New York, NY, US 10005
About Freshservice
Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal, and knowledge-base.
Founder
Girish Mathrubootham
Team Size
1001-5000
Pricing
$19
Funding
Bootstrapped
Location
San Mateo, CA
support.cc vs Freshservice
Be crystal clear about what you're getting.
support.cc
per user
14-day FREE Trial
All-in-one Business Suite (50 Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
Freshservice
per user
21 Days
All-in-one Business Suite (50 Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
Get the utmost benefits to automate your entire help desk operations by implementing Support.cc
are you looking for accurate and efficient help desk software in order to reduce your manual effort and resource count? If yes, Support.cc helps your business overcome the bottlenecks tied up with the manual support process. Incorporating Support.cc with your business will automate your entire business operations.
As an organization, you might have tried various help desk software tools that are available in the market. But, Support.cc provides unmatched solutions for the real-time issues that you are facing. Support.cc, with the dynamic interface in the ticket processing system and other related operations, takes your growth to the next level.
Improve and get rid of outdated approaches like inboxes, where different agents log in to the same account to review the requests.
Track the engagements and ticketing system issues across multiple social media platforms and support high-level customer experience. You can also add powerful automated workflows that speed up your business process.
As a common point-of-call, Support.cc help desk management software helps customers report their issues and get immediate help with actual solutions. By tracking customer issue tickets, the software helps to ensure that each issue is resolved.
Automate business operations with the help of Support.cc, you can provide effective and efficient support to customers with limited agents. The software also helps managers to generate reports.
While teams are often using staggered schedules, at times, managing the help desk becomes chaotic. Get partnered with Support.cc and perform your one-time and recurring schedules much easier, breaking the silos.
Explore our competitors and find unbelievable value that we offer
Take your company to the next level by offering exceptional customer service and growing it like a Fortune 500 company.
The best way to resolve customer issues is by using ticket management software. This software allows you to view, update, and track tickets so that you can provide the best service possible on time.
Let your customers find the answers they need with a knowledge base that you create and organize with knowledge base software.
Automate Your Help Desk Tickets Effortlessly
Create powerful workflows and automate tasks to be able to respond to all customer inquiries quickly.
Make Valuable Insights Through Data Analysis
Advanced reports can help you make informed decisions on improving customer satisfaction through customer service data. These reports can provide insights on how to improve customer service, what kind of customer service is most effective, and what areas need improvement.
500apps is exciting for companies that focus on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done
Ronald Kluger
CEO at KPSYNCLAB
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
Christian Bjerre Nielsen
CPO at uQualio
My chat rep (Safin) was super helpful and got my issues resolved immediately! I'm looking forward to getting my business started with 500apps!
Kim Ly
Awesome customer service. Vicky is very helpful. Can explain and help me to troubleshoot my current issues. Thank you so much.
Claire
"SMBs' ultimate choice" - It was packed with features that addressed every need an organization could have. A wide variety of management functions are available, including human resource management, product management, time management, knowledge management, and client management.
UE (Small-Business User)
"Budget Friendly All-in-One Suite" - Our business has benefited from 500apps' ability to keep track of everything that is relevant. From managing customers and leads to keeping track of our customers.
Tejas (Mid-Market Consultant)
"Una Suite Perfecta para pequeños y medianos empresas" - Lo que mas me gusta es que puedes tener integrado, diferentes herramientas, tanto de productividad, marketing y ventas puedes gestionar así como diferentes herramientas que te ayudan a venta online, como el desarrollador de sitios web, o la optimizacion SEO a través de la aplicación Ninja SEO.
Cosmetics Marketing Administrator
Business owners can use 500apps to get accurate, timely data that can help them make decisions better. 500apps aggregates the most accurate data and connects you with decision-makers and their confidants with ease.
Stone Gye
Owner at Stonegye.digital
Max
Program Manager at Keystone
It is a great platform where I can manage everything regarding my business and customers. 500apps basically solved many problems of mine regarding managing inventory from different vendors, billing customers, sending emails to customers, and managing help desks for customers. I can manage my whole business with 500apps because it provides all the tools I need.
Chandana M
Assistant Manager at Quality CARE India Limited
