Freshservice

Help Desk Competitors

Freshservice Alternative

All the features required to provide the best customer support like the Fortune 500.

About Support.cc

Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. Support.cc not only aids in customer service, productivity, and customer satisfaction, but it also saves time and money.

500apps offers a suite of 50 apps at $14.99 and has 14 day free trial.


Founder

Manohar Chapalamadugu

Team Size

250+

Pricing

$14.99

Funding

Bootstrapped

Location

Hyderabad, India 500081

New York, NY, US 10005

About Freshservice

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal, and knowledge-base.


Founder

Girish Mathrubootham

Team Size

1001-5000

Pricing

$19

Funding

Bootstrapped

Location

San Mateo, CA

support.cc vs Freshservice

Side-by-Side Feature Comparison

Be crystal clear about what you're getting.

support.cc

support.cc

$ 14.99 /mo

per user

14-day Trial

✔️

All-in-one Business Suite (50 Apps)

✔️

Pricing

✔️

Tickets Management

✔️

Knowledge Base

✔️

Automated Work Flows

✔️

Analytics

✔️

Tags Management

✔️

Groups Management

✔️

Canned Responses

✔️

Tasks

✔️

Categories

✔️

Contacts

✔️

Widgets

✔️

Dashboard

✔️

Activities

✔️

Timeline

✔️

Email Integration

✔️

Live Chat Integration

✔️

Social Media Integration

✔️

Online

✔️

Offline

✔️

Cloud

✔️

Windows

✔️

macOS

✔️

Linux

✔️

Android/ios

✔️

24/7 Support

✔️

Webinars

✔️

Product Updates

✔️

Get Started Videos

✔️

In-app Videos

✔️

Documentation

✔️

Personalized Onboarding

✔️

Free Trial

✔️

Multiple Subscriptions

✔️

Paid Subscription

Freshservice

Freshservice

$ 19 /mo

per user

21 Days

All-in-one Business Suite (50 Apps)

$19/mo

Pricing

✔️

Tickets Management

✔️

Knowledge Base

✔️

Automated Work Flows

✔️

Analytics

✔️

Tags Management

✔️

Groups Management

✔️

Canned Responses

✔️

Tasks

✔️

Categories

✔️

Contacts

✔️

Widgets

✔️

Dashboard

✔️

Activities

✔️

Timeline

✔️

Email Integration

✔️

Live Chat Integration

Social Media Integration

✔️

Online

Offline

✔️

Cloud

✔️

Windows

✔️

macOS

✔️

Linux

✔️

Android/ios

✔️

24/7 Support

✔️

Webinars

✔️

Product Updates

✔️

Get Started Videos

In-app Videos

✔️

Documentation

✔️

Personalized Onboarding

✔️

Free Trial

✔️

Multiple Subscriptions

✔️

Paid Subscription

Uncover the Benefits of Help Desk Operations with Support.cc

Get the utmost benefits to automate your entire help desk operations by implementing Support.cc

How Freshservice Alternative Helps Your Business?

are you looking for accurate and efficient help desk software in order to reduce your manual effort and resource count? If yes, Support.cc helps your business overcome the bottlenecks tied up with the manual support process. Incorporating Support.cc with your business will automate your entire business operations.

Why Choose Freshservice Alternative?

As an organization, you might have tried various help desk software tools that are available in the market. But, Support.cc provides unmatched solutions for the real-time issues that you are facing. Support.cc, with the dynamic interface in the ticket processing system and other related operations, takes your growth to the next level.

Looking for Freshservice Alternative?

Improve and get rid of outdated approaches like inboxes, where different agents log in to the same account to review the requests.

1

Dynamic Interface Enabled

Track the engagements and ticketing system issues across multiple social media platforms and support high-level customer experience. You can also add powerful automated workflows that speed up your business process.

2
Tracks Customer’s Service Issues

As a common point-of-call, Support.cc help desk management software helps customers report their issues and get immediate help with actual solutions. By tracking customer issue tickets, the software helps to ensure that each issue is resolved.

3

Helps in Increased Productivity

Automate business operations with the help of Support.cc, you can provide effective and efficient support to customers with limited agents. The software also helps managers to generate reports.

4
Centralized Ticketing Enabled

While teams are often using staggered schedules, at times, managing the help desk becomes chaotic. Get partnered with Support.cc and perform your one-time and recurring schedules much easier, breaking the silos.

Discover more Competitors

Explore our competitors and find unbelievable value that we offer

Why Should You Use Support.cc?

Take your company to the next level by offering exceptional customer service and growing it like a Fortune 500 company.

Manage Tickets Effectively

The best way to resolve customer issues is by using ticket management software. This software allows you to view, update, and track tickets so that you can provide the best service possible on time.

Provide Customers with Self-Serve Library

Let your customers find the answers they need with a knowledge base that you create and organize with knowledge base software.

Automate Your Help Desk Tickets Effortlessly

Create powerful workflows and automate tasks to be able to respond to all customer inquiries quickly.

Make Valuable Insights Through Data Analysis

Advanced reports can help you make informed decisions on improving customer satisfaction through customer service data. These reports can provide insights on how to improve customer service, what kind of customer service is most effective, and what areas need improvement.

Our customers are our biggest fans

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