Jira Service Desk Alternative
All the features required to provide the best customer support like the Fortune 500.
All the features required to provide the best customer support like the Fortune 500.
The all-in-one helpdesk ticketing solution Support.cc by 500apps gives your clients faster and better support, aiding in customer service, productivity, and customer satisfaction while also saving time and money.
500apps offers a suite of 50 apps at $14.99 and has 14 day free trial.
Founder
Manohar Chapalamadugu
Team Size
250+
Pricing
$14.99
Funding
Bootstrapped
Location
Hyderabad, India 500081
New York, NY, US 10005
About Jira Service Desk
Jira Service Desk is reliable help desk software offered by Atlassian and serves as a place where your customers can report bugs, contact you for help, access your knowledge base and request new changes.
Founder
Mike Cannon
Team Size
100+
Pricing
$20
Funding
Bootstrapped
Location
Sydney, Australia
support.cc vs Jira Service Desk
Be crystal clear about what you're getting.
support.cc
per user
14-day Trial
All-in-one Business Suite (50 Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
Jira Service Desk
per user
7 Days
All-in-one Business Suite (50 Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
with Support.cc's powerful ticketing system, you can prioritize tickets and resolve customer issues promptly.
with Support.cc, you can keep track of all your internal and external issue tickets, including new, rated, and total open tickets. You can verify, monitor, and manage all of your existing tickets from any location across the globe and simply allocate them to the appropriate teams according to their skill-set and experience while keeping track of communications.
As technology solves problems more intuitively nowadays, the demand for support and ticketing software/solutions is growing steadily. Support.cc allows customers to manage tickets, separate new and current tickets, share tickets based on the team's skill set, and perform more useful tasks with no additional time/effort.
with only a few clicks, you can check the progress of your ticket on Support.cc.
With help desk software, Support.cc, you can quickly check the status of your open issues and prioritize them for resolution. None of the tickets fell unnoticed using this efficient system.
You can gather precise information about issues in analytics and reports with Support.cc's help desk software. You can track the team's performance on ticket resolution and close the tickets timely.
with the help of Support.cc, you can automate your help desk software like never before, allowing your support agents to be more flexible. They will be able to easily manage the other tasks that require more attention and involvement.
A good number of customers frequently have simple and persistent issues that can be fixed on their own and for this, they require a self-serve library. You can accomplish this by providing troubleshooting material, FAQs, user guides, and other resources.
Explore our competitors and find unbelievable value that we offer
Take your business to the next level by providing supreme customer support and grow your company like the fortune 500.
Ticket management software helps customer service reps view, update, and track tickets to provide prompt, efficient service.
Your customers can serve themselves by using reference materials and content that is generated and organized through knowledge base software. This software makes it easy for customers to find the information they need without having to rely on you or your staff.
Automate Your Help Desk Tickets Effortlessly
Automating tasks and creating powerful workflows with help desk automation software will help you respond to all customer queries quickly.
Make Valuable Insights Through Data Analysis
Improve customer satisfaction by creating advanced reports based on customer service data.
500apps is exciting for companies that focus on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done
Ronald Kluger
CEO at KPSYNCLAB
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
Christian Bjerre Nielsen
CPO at uQualio
My chat rep (Safin) was super helpful and got my issues resolved immediately! I'm looking forward to getting my business started with 500apps!
Kim Ly
Awesome customer service. Vicky is very helpful. Can explain and help me to troubleshoot my current issues. Thank you so much.
Claire
"SMBs' ultimate choice" - It was packed with features that addressed every need an organization could have. A wide variety of management functions are available, including human resource management, product management, time management, knowledge management, and client management.
UE (Small-Business User)
"Budget Friendly All-in-One Suite" - Our business has benefited from 500apps' ability to keep track of everything that is relevant. From managing customers and leads to keeping track of our customers.
Tejas (Mid-Market Consultant)
"Una Suite Perfecta para pequeños y medianos empresas" - Lo que mas me gusta es que puedes tener integrado, diferentes herramientas, tanto de productividad, marketing y ventas puedes gestionar así como diferentes herramientas que te ayudan a venta online, como el desarrollador de sitios web, o la optimizacion SEO a través de la aplicación Ninja SEO.
Cosmetics Marketing Administrator
Business owners can use 500apps to get accurate, timely data that can help them make decisions better. 500apps aggregates the most accurate data and connects you with decision-makers and their confidants with ease.
Stone Gye
Owner at Stonegye.digital
Max
Program Manager at Keystone
It is a great platform where I can manage everything regarding my business and customers. 500apps basically solved many problems of mine regarding managing inventory from different vendors, billing customers, sending emails to customers, and managing help desks for customers. I can manage my whole business with 500apps because it provides all the tools I need.
Chandana M
Assistant Manager at Quality CARE India Limited
