Jira Service Desk

Help Desk Competitors

Jira Service Desk Alternative

All the features required to provide the best customer support like the Fortune 500.

About Support.cc

Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. It aids in customer service, productivity, and customer satisfaction while also saving time and money.

500apps offers a suite of 30+ apps at $14.99 and is free for 10 users.


Founder

Manohar Chapalamadugu

Team Size

250+

Pricing

$14.99

Funding

Bootstrapped

Head Quarters

Hyderabad, India 500081

New York, NY, US 10005

About Jira Service Desk

Jira Service Desk is reliable help desk software offered by Atlassian and serves as a place where your customers can report bugs, contact you for help, access your knowledge base and request new changes.


Founder

Mike Cannon

Team Size

100+

Pricing

$20

Funding

Bootstrapped

Head Quarters

Sydney, Australia

support.cc vs Jira Service Desk

Side-by-Side Feature Comparison

Be crystal clear about what you're getting.

support.cc

support.cc

$ 14.99 /mo

per user

FREE for 10 users

✔️

All-in-one Business Suite (30+ Apps)

✔️

Pricing

✔️

Tickets Management

✔️

Knowledge Base

✔️

Automated Work Flows

✔️

Analytics

✔️

Tags Management

✔️

Groups Management

✔️

Canned Responses

✔️

Tasks

✔️

Categories

✔️

Contacts

✔️

Widgets

✔️

Dashboard

✔️

Activities

✔️

Timeline

✔️

Email Integration

✔️

Live Chat Integration

✔️

Social Media Integration

✔️

Online

✔️

Offline

✔️

Cloud

✔️

Windows

✔️

Macos

✔️

Linux

✔️

Android/ios

✔️

24/7 Support

✔️

Webinars

✔️

Product Updates

✔️

Get Started Videos

✔️

In-app Videos

✔️

Documentation

✔️

Personalized Onboarding

✔️

Free Trial

✔️

Multiple Subscriptions

✔️

Paid Subscription

Jira Service Desk

Jira Service Desk

$ 20 /mo

per user

7 Days

All-in-one Business Suite (30+ Apps)

$20/mo

Pricing

✔️

Tickets Management

✔️

Knowledge Base

✔️

Automated Work Flows

✔️

Analytics

Tags Management

✔️

Groups Management

✔️

Canned Responses

Tasks

Categories

✔️

Contacts

✔️

Widgets

✔️

Dashboard

✔️

Activities

✔️

Timeline

✔️

Email Integration

✔️

Live Chat Integration

✔️

Social Media Integration

✔️

Online

✔️

Offline

✔️

Cloud

✔️

Windows

✔️

Macos

✔️

Linux

✔️

Android/ios

✔️

24/7 Support

✔️

Webinars

✔️

Product Updates

✔️

Get Started Videos

✔️

In-app Videos

✔️

Documentation

Personalized Onboarding

✔️

Free Trial

✔️

Multiple Subscriptions

✔️

Paid Subscription

Perform Robust Ticket Manangement by Upgrading to Support.cc

with Support.cc's powerful ticketing system, you can prioritize tickets and resolve customer issues promptly.

How Jira Service Desk Alternative Helps Your Business?

with Support.cc, you can keep track of all your internal and external issue tickets, including new, rated, and total open tickets. You can verify, monitor, and manage all of your existing tickets from any location across the globe and simply allocate them to the appropriate teams according to their skill-set and experience while keeping track of communications.

Why Choose Jira Service Desk Alternative?

As technology solves problems more intuitively nowadays, the demand for support and ticketing software/solutions is growing steadily. Support.cc allows customers to manage tickets, separate new and current tickets, share tickets based on the team's skill set, and perform more useful tasks with no additional time/effort.

Looking for Jira Service Desk Alternative?

with only a few clicks, you can check the progress of your ticket on Support.cc.

1

Accuracy in Issue Resolution

with help desk software, Support.cc, you can quickly check the status of your open issues and prioritize them for resolution. None of the tickets fell unnoticed using this efficient system.

2
Deeper Insights Using Analytics

You can gather precise information about issues in analytics and reports with Support.cc's help desk software. You can track the team's performance on ticket resolution and close the tickets timely.

3

Effective Workflow Automation

with the help of Support.cc, you can automate your help desk software like never before, allowing your support agents to be more flexible. They will be able to easily manage the other tasks that require more attention and involvement.

4
Exceptional Knowledge Base

A good number of customers frequently have simple and persistent issues that can be fixed on their own and for this, they require a self-serve library. You can accomplish this by providing troubleshooting material, FAQs, user guides, and other resources.

Why Should You Use Support.cc?

Take your business to the next level by providing supreme customer support and grow your company like the fortune 500.

Manage Tickets Effectively

Resolve customer issues by viewing, updating and tracking tickets with ticket management software to provide best service on time.

Provide Customers with Self-Serve Library

Let your customers serve themselves with reference materials and contents generated and organized through knowledge base software.

Automate Your Help Desk Tickets Effortlessly

Respond to all customer queries quickly by automating tasks and creating powerful workflows with help desk automation software.

Make Valuable Insights Through Data Analysis

Create advanced reports to make informed decisions on improving customer satisfaction through customer serice data.

CUSTOMER STORIES

Our customers are our biggest fans
What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

Get started with 500apps today

Support.cc is a part of 500apps Infinity Suite

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