All the features required to provide the best customer support like the Fortune 500.
About Support.cc
Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. It aids in customer service, productivity, and customer satisfaction while also saving time and money.
500apps offers a suite of 37+ apps at $14.99 and is free for 10 users.
Founder
Manohar Chapalamadugu
Team Size
250+
Pricing
$14.99
Funding
Bootstrapped
Location
Hyderabad, India 500081
New York, NY, US 10005
About Jira Service Desk
Jira Service Desk is reliable help desk software offered by Atlassian and serves as a place where your customers can report bugs, contact you for help, access your knowledge base and request new changes.
Founder
Mike Cannon
Team Size
100+
Pricing
$20
Funding
Bootstrapped
Location
Sydney, Australia
support.cc vs Jira Service Desk
Be crystal clear about what you're getting.
support.cc
per user
FREE for 10 users
All-in-one Business Suite (37+ Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
Jira Service Desk
per user
7 Days
All-in-one Business Suite (37+ Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
with Support.cc's powerful ticketing system, you can prioritize tickets and resolve customer issues promptly.
with Support.cc, you can keep track of all your internal and external issue tickets, including new, rated, and total open tickets. You can verify, monitor, and manage all of your existing tickets from any location across the globe and simply allocate them to the appropriate teams according to their skill-set and experience while keeping track of communications.
As technology solves problems more intuitively nowadays, the demand for support and ticketing software/solutions is growing steadily. Support.cc allows customers to manage tickets, separate new and current tickets, share tickets based on the team's skill set, and perform more useful tasks with no additional time/effort.
with only a few clicks, you can check the progress of your ticket on Support.cc.
with help desk software, Support.cc, you can quickly check the status of your open issues and prioritize them for resolution. None of the tickets fell unnoticed using this efficient system.
You can gather precise information about issues in analytics and reports with Support.cc's help desk software. You can track the team's performance on ticket resolution and close the tickets timely.
with the help of Support.cc, you can automate your help desk software like never before, allowing your support agents to be more flexible. They will be able to easily manage the other tasks that require more attention and involvement.
A good number of customers frequently have simple and persistent issues that can be fixed on their own and for this, they require a self-serve library. You can accomplish this by providing troubleshooting material, FAQs, user guides, and other resources.
Explore our competitors and find unbelievable value that we offer
Take your business to the next level by providing supreme customer support and grow your company like the fortune 500.
Resolve customer issues by viewing, updating and tracking tickets with ticket management software to provide best service on time.
Let your customers serve themselves with reference materials and contents generated and organized through knowledge base software.
Automate Your Help Desk Tickets Effortlessly
Respond to all customer queries quickly by automating tasks and creating powerful workflows with help desk automation software.
Make Valuable Insights Through Data Analysis
Create advanced reports to make informed decisions on improving customer satisfaction through customer service data.
CUSTOMER STORIES
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.