ProProfs Help Desk Alternative
All the features required to provide the best customer support like the Fortune 500.
About Support.cc
Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. It aids in customer service, productivity, and customer satisfaction while also saving time and money.
500apps offers a suite of 30+ apps at $14.99 and is free for 10 users.
Founder
Manohar Chapalamadugu
Team Size
250+
Pricing
$14.99
Funding
Bootstrapped
Head Quarters
Hyderabad, India 500081
New York, NY, US 10005
About ProProfs Help Desk
ProProfs Help Desk is a customer support system for businesses of all sizes. It enables customer support teams to keep track of user requests and resolve customer care-related issues with a ticketing system.
Founder
Sameer Bhatia
Team Size
500+
Pricing
$15
Funding
Bootstrapped
Head Quarters
Santa Monica, California
support.cc vs ProProfs Help Desk
Side-by-Side Feature Comparison
Be crystal clear about what you're getting.
support.cc
per user
FREE for 10 users
All-in-one Business Suite (30+ Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/IOS
24/7 Support
Webinars
Product Updates
Get started videos
In-app videos
Documentation
Personalized Onboarding
Free Trial
Multiple subscriptions
Paid subscription
ProProfs Help Desk
per user
15 Days
All-in-one Business Suite (30+ Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/IOS
24/7 Support
Webinars
Product Updates
Get started videos
In-app videos
Documentation
Personalized Onboarding
Free Trial
Multiple subscriptions
Paid subscription
Boost Your Support Productivity Immediately with Support.cc
Get immediate results by upgrading to Support.cc with no snags and problems with increased customer support productivity.
How ProProfs Help Desk Alternative Helps Your Business?
Managing a busy organization can be a bit overwhelming, especially when the business is on the boom. As it is a great feeling if the business is moving forward with super speed, you’ll completely mess up with your business if it is running backward. Support.cc overcomes all these challenges securing your business.
Why Choose ProProfs Help Desk Alternative?
Support.cc facilitates your business by allowing you to handle the help desk related activities easily. You can keep up with all the activities by automating them without falling under the pending stage. Implementing Support.cc will streamline your business and boost productivity with up-to-date market features at no additional cost.
Looking for ProProfs Help Desk Alternative?
Get 30+ suites of apps at a single and affordable price and make your business grow further.
Enhanced Efficiency
Support.cc takes every business component and automates it to the possible extent with increased operational efficiency. Redirecting the customer to the respective department based on the IVR selection is an example.
Seamless Experience Enabled
with Support.cc, you can deliver a seamless experience to the customers making it a number one priority. You can also retain the customers who left you or have had a bad experience with your service by doing this.
Resolve Issues Faster
Though we know that if operations are running smoothly, there’s no scope for issues, sometimes it happens surprisingly. Support.cc changes the traditional way of feeling issues as inevitable and clears issues if they arise.
Strengthened Library of Information
Using Support.cc, the information can be stored in the knowledge base, where you can also retrieve it at any point in time. This not only saves time and effort but also you can experience high productivity.
Discover more Competitors
Explore our competitors and find unbelievable value that we offer
Why Should You Use Support.cc?
Take your business to the next level by providing supreme customer support and grow your company like the fortune 500.
Manage Tickets Effectively
Resolve customer issues by viewing, updating and tracking tickets with ticket management software to provide best service on time.
Provide Customers with Self-Serve Library
Let your customers serve themselves with reference materials and contents generated and organized through knowledge base software.
Automate Your Help Desk Tickets Effortlessly
Respond to all customer queries quickly by automating tasks and creating powerful workflows with help desk automation software.
Make Valuable Insights Through Data Analysis
Create advanced reports to make informed decisions on improving customer satisfaction through customer serice data.
CUSTOMER STORIES
Our customers are our biggest fans
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
Christian Bjerre Nielsen
CPO at uQualio
500apps is exciting for companies that focuses on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done.
Ronald Kluger
CEO at KPSYNCLAB
500apps is an excellent tool for niche-specific coaches, business development executives and professionals. It is a timely, value-propositioned offer that performs and delivers quality data as compared with other industry options. It aggregates the most accurate data at your fingertips, connecting you with decision-makers and their confidants.
Stone Gye
Owner at Stonegye.digital
What our customers say
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.
