ProProfs Help Desk

Help Desk Competitors

ProProfs Help Desk Alternative

All the features required to provide the best customer support like the Fortune 500.

About Support.cc

Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. It aids in customer service, productivity, and customer satisfaction while also saving time and money.

500apps offers a suite of 30+ apps at $14.99 and is free for 10 users.


Founder

Manohar Chapalamadugu

Team Size

250+

Pricing

$14.99

Funding

Bootstrapped

Head Quarters

Hyderabad, India 500081

New York, NY, US 10005

About ProProfs Help Desk

ProProfs Help Desk is a customer support system for businesses of all sizes. It enables customer support teams to keep track of user requests and resolve customer care-related issues with a ticketing system.


Founder

Sameer Bhatia

Team Size

500+

Pricing

$15

Funding

Bootstrapped

Head Quarters

Santa Monica, California

support.cc vs ProProfs Help Desk

Side-by-Side Feature Comparison

Be crystal clear about what you're getting.

support.cc

support.cc

$ 14.99 /mo

per user

FREE for 10 users

✔️

All-in-one Business Suite (30+ Apps)

✔️

Pricing

✔️

Tickets Management

✔️

Knowledge Base

✔️

Automated Work Flows

✔️

Analytics

✔️

Tags Management

✔️

Groups Management

✔️

Canned Responses

✔️

Tasks

✔️

Categories

✔️

Contacts

✔️

Widgets

✔️

Dashboard

✔️

Activities

✔️

Timeline

✔️

Email Integration

✔️

Live Chat Integration

✔️

Social Media Integration

✔️

Online

✔️

Offline

✔️

Cloud

✔️

Windows

✔️

macOS

✔️

Linux

✔️

Android/IOS

✔️

24/7 Support

✔️

Webinars

✔️

Product Updates

✔️

Get started videos

✔️

In-app videos

✔️

Documentation

✔️

Personalized Onboarding

✔️

Free Trial

✔️

Multiple subscriptions

✔️

Paid subscription

ProProfs Help Desk

ProProfs Help Desk

$ 15 /mo

per user

15 Days

All-in-one Business Suite (30+ Apps)

$15/mo

Pricing

✔️

Tickets Management

✔️

Knowledge Base

✔️

Automated Work Flows

✔️

Analytics

Tags Management

✔️

Groups Management

✔️

Canned Responses

✔️

Tasks

✔️

Categories

Contacts

Widgets

✔️

Dashboard

✔️

Activities

✔️

Timeline

✔️

Email Integration

✔️

Live Chat Integration

✔️

Social Media Integration

✔️

Online

✔️

Offline

✔️

Cloud

✔️

Windows

✔️

macOS

✔️

Linux

✔️

Android/IOS

✔️

24/7 Support

✔️

Webinars

✔️

Product Updates

✔️

Get started videos

✔️

In-app videos

✔️

Documentation

Personalized Onboarding

✔️

Free Trial

✔️

Multiple subscriptions

✔️

Paid subscription

Boost Your Support Productivity Immediately with Support.cc

Get immediate results by upgrading to Support.cc with no snags and problems with increased customer support productivity.

How ProProfs Help Desk Alternative Helps Your Business?

Managing a busy organization can be a bit overwhelming, especially when the business is on the boom. As it is a great feeling if the business is moving forward with super speed, you’ll completely mess up with your business if it is running backward. Support.cc overcomes all these challenges securing your business.

Why Choose ProProfs Help Desk Alternative?

Support.cc facilitates your business by allowing you to handle the help desk related activities easily. You can keep up with all the activities by automating them without falling under the pending stage. Implementing Support.cc will streamline your business and boost productivity with up-to-date market features at no additional cost.

Looking for ProProfs Help Desk Alternative?

Get 30+ suites of apps at a single and affordable price and make your business grow further.

1

Enhanced Efficiency

Support.cc takes every business component and automates it to the possible extent with increased operational efficiency. Redirecting the customer to the respective department based on the IVR selection is an example.

2
Seamless Experience Enabled

with Support.cc, you can deliver a seamless experience to the customers making it a number one priority. You can also retain the customers who left you or have had a bad experience with your service by doing this.

3

Resolve Issues Faster

Though we know that if operations are running smoothly, there’s no scope for issues, sometimes it happens surprisingly. Support.cc changes the traditional way of feeling issues as inevitable and clears issues if they arise.

4
Strengthened Library of Information

Using Support.cc, the information can be stored in the knowledge base, where you can also retrieve it at any point in time. This not only saves time and effort but also you can experience high productivity.

Why Should You Use Support.cc?

Take your business to the next level by providing supreme customer support and grow your company like the fortune 500.

Manage Tickets Effectively

Resolve customer issues by viewing, updating and tracking tickets with ticket management software to provide best service on time.

Provide Customers with Self-Serve Library

Let your customers serve themselves with reference materials and contents generated and organized through knowledge base software.

Automate Your Help Desk Tickets Effortlessly

Respond to all customer queries quickly by automating tasks and creating powerful workflows with help desk automation software.

Make Valuable Insights Through Data Analysis

Create advanced reports to make informed decisions on improving customer satisfaction through customer serice data.

CUSTOMER STORIES

Our customers are our biggest fans
What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

Get started with 500apps today

Support.cc is a part of 500apps Infinity Suite

Please enter valid email id