ProProfs Help Desk Alternative
All the features required to provide the best customer support like the Fortune 500.
All the features required to provide the best customer support like the Fortune 500.
Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. It aids in customer service by providing a forum for customers to voice their concerns and receive timely responses. It also improves productivity by automating repetitive tasks and freeing up customer service representatives to provide quality service.
500apps offers a suite of 50 apps at $14.99 and has 14 day free trial.
Founder
Manohar Chapalamadugu
Team Size
250+
Pricing
$14.99
Funding
Bootstrapped
Location
Hyderabad, India 500081
New York, NY, US 10005
About ProProfs Help Desk
ProProfs Help Desk is a customer support system for businesses of all sizes. It enables customer support teams to keep track of user requests and resolve customer care-related issues with a ticketing system.
Founder
Sameer Bhatia
Team Size
500+
Pricing
$15
Funding
Bootstrapped
Location
Santa Monica, California
support.cc vs ProProfs Help Desk
Be crystal clear about what you're getting.
support.cc
per user
14-day FREE Trial
All-in-one Business Suite (50 Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/IOS
24/7 Support
Webinars
Product Updates
Get started videos
In-app videos
Documentation
Personalized Onboarding
Free Trial
Multiple subscriptions
Paid subscription
ProProfs Help Desk
per user
15 Days
All-in-one Business Suite (50 Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/IOS
24/7 Support
Webinars
Product Updates
Get started videos
In-app videos
Documentation
Personalized Onboarding
Free Trial
Multiple subscriptions
Paid subscription
Get immediate results by upgrading to Support.cc with no snags and problems with increased customer support productivity.
Managing a busy organization can be a bit overwhelming, especially when the business is on the boom. As it is a great feeling if the business is moving forward with super speed, you’ll completely mess up with your business if it is running backward. Support.cc overcomes all these challenges securing your business.
Support.cc facilitates your business by allowing you to handle the help desk related activities easily. You can keep up with all the activities by automating them without falling under the pending stage. Implementing Support.cc will streamline your business and boost productivity with up-to-date market features at no additional cost.
Get 39 suites of apps at a single and affordable price and make your business grow further.
Support.cc takes every business component and automates it to the possible extent with increased operational efficiency. Redirecting the customer to the respective department based on the IVR selection is an example.
With Support.cc, you can deliver a seamless experience to the customers making it a number one priority. You can also retain the customers who left you or have had a bad experience with your service by doing this.
Though we know that if operations are running smoothly, there’s no scope for issues, sometimes it happens surprisingly. Support.cc changes the traditional way of feeling issues as inevitable and clears issues if they arise.
Using Support.cc, the information can be stored in the knowledge base, where you can also retrieve it at any point in time. This not only saves time and effort but also you can experience high productivity.
Explore our competitors and find unbelievable value that we offer
Take your business to the next level by providing supreme customer support and grow your company like the fortune 500.
The best way to resolve customer issues is by using ticket management software to keep track of tickets. This way, you can view and update tickets in a timely manner to provide the best service possible.
Let your customers find answers to their questions with a knowledge base that is easy to search and navigate.
Automate Your Help Desk Tickets Effortlessly
Use help desk automation software to automate tasks and create powerful workflows to help customers.
Make Valuable Insights Through Data Analysis
Creating advanced reports helps you make informed decisions on improving customer satisfaction through customer service data.
500apps is exciting for companies that focus on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done
Ronald Kluger
CEO at KPSYNCLAB
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
Christian Bjerre Nielsen
CPO at uQualio
My chat rep (Safin) was super helpful and got my issues resolved immediately! I'm looking forward to getting my business started with 500apps!
Kim Ly
Awesome customer service. Vicky is very helpful. Can explain and help me to troubleshoot my current issues. Thank you so much.
Claire
"SMBs' ultimate choice" - It was packed with features that addressed every need an organization could have. A wide variety of management functions are available, including human resource management, product management, time management, knowledge management, and client management.
UE (Small-Business User)
"Budget Friendly All-in-One Suite" - Our business has benefited from 500apps' ability to keep track of everything that is relevant. From managing customers and leads to keeping track of our customers.
Tejas (Mid-Market Consultant)
"Una Suite Perfecta para pequeños y medianos empresas" - Lo que mas me gusta es que puedes tener integrado, diferentes herramientas, tanto de productividad, marketing y ventas puedes gestionar así como diferentes herramientas que te ayudan a venta online, como el desarrollador de sitios web, o la optimizacion SEO a través de la aplicación Ninja SEO.
Cosmetics Marketing Administrator
Business owners can use 500apps to get accurate, timely data that can help them make decisions better. 500apps aggregates the most accurate data and connects you with decision-makers and their confidants with ease.
Stone Gye
Owner at Stonegye.digital
Max
Program Manager at Keystone
It is a great platform where I can manage everything regarding my business and customers. 500apps basically solved many problems of mine regarding managing inventory from different vendors, billing customers, sending emails to customers, and managing help desks for customers. I can manage my whole business with 500apps because it provides all the tools I need.
Chandana M
Assistant Manager at Quality CARE India Limited
