Freshservice Alternative
All the features required to provide the best customer support like the Fortune 500.
About Support.cc
Support.cc by 500apps is an all-in-one helpdesk ticketing solution that gives your clients faster and better support. It aids in customer service, productivity, and customer satisfaction while also saving time and money.
500apps offers a suite of 37+ apps at $14.99 and is free for 10 users.
Founder
Manohar Chapalamadugu
Team Size
250+
Pricing
$14.99
Funding
Bootstrapped
Location
Hyderabad, India 500081
New York, NY, US 10005
About Freshservice
Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal, and knowledge-base.
Founder
Girish Mathrubootham
Team Size
1001-5000
Pricing
$19
Funding
Bootstrapped
Location
San Mateo, CA
support.cc vs Freshservice
Side-by-Side Feature Comparison
Be crystal clear about what you're getting.
support.cc
per user
FREE for 10 users
All-in-one Business Suite (37+ Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
Freshservice
per user
21 Days
All-in-one Business Suite (37+ Apps)
Pricing
Tickets Management
Knowledge Base
Automated Work Flows
Analytics
Tags Management
Groups Management
Canned Responses
Tasks
Categories
Contacts
Widgets
Dashboard
Activities
Timeline
Email Integration
Live Chat Integration
Social Media Integration
Online
Offline
Cloud
Windows
macOS
Linux
Android/ios
24/7 Support
Webinars
Product Updates
Get Started Videos
In-app Videos
Documentation
Personalized Onboarding
Free Trial
Multiple Subscriptions
Paid Subscription
Uncover the Benefits of Help Desk Operations with Support.cc
Get the utmost benefits to automate your entire help desk operations by implementing Support.cc
How Freshservice Alternative Helps Your Business?
are you looking for accurate and efficient help desk software in order to reduce your manual effort and resource count? If yes, Support.cc helps your business overcome the bottlenecks tied up with the manual support process. Incorporating Support.cc with your business will automate your entire business operations.
Why Choose Freshservice Alternative?
As an organization, you might have tried various help desk software tools that are available in the market. But, Support.cc provides unmatched solutions for the real-time issues that you are facing. Support.cc, with the dynamic interface in the ticket processing system and other related operations, takes your growth to the next level.
Looking for Freshservice Alternative?
Improve and get rid of outdated approaches like inboxes, where different agents log in to the same account to review the requests.
Dynamic Interface Enabled
Track the engagements and ticketing system issues across multiple social media platforms and support high-level customer experience. You can also add powerful automated workflows that speed up your business process.
Tracks Customer’s Service Issues
As a common point-of-call, Support.cc help desk management software helps customers report their issues and get immediate help with actual solutions. The customer issue tickets are tracked till the issue is resolved.
Helps in Increased Productivity
Automate the business operations with the help of Support.cc, you can provide effective and efficient support to the customers with limited agents. The software also helps the managers to generate reports.
Centralized Ticketing Enabled
While teams are often using staggered schedules, at times, managing the help desk becomes chaotic. Get partnered with Support.cc and perform your one-time and recurring schedules much easier, breaking the silos.
Discover more Competitors
Explore our competitors and find unbelievable value that we offer
Why Should You Use Support.cc?
Take your company to the next level by offering exceptional customer service and growing it like a Fortune 500 company.
Manage Tickets Effectively
Resolve customer issues by viewing, updating and tracking tickets with ticket management software to provide best service on time.
Provide Customers with Self-Serve Library
Let your customers serve themselves with reference materials and contents generated and organized through knowledge base software.
Automate Your Help Desk Tickets Effortlessly
Automate processes and create sophisticated workflows using help desk automation software to quickly respond to all customer inquiries.
Make Valuable Insights Through Data Analysis
Create advanced reports to make informed decisions on improving customer satisfaction through customer service data.
CUSTOMER STORIES
Our customers are our biggest fans
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
Christian Bjerre Nielsen
CPO at uQualio
500apps is exciting for companies that focuses on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done.
Ronald Kluger
CEO at KPSYNCLAB
500apps is an excellent tool for niche-specific coaches, business development executives and professionals. It is a timely, value-propositioned offer that performs and delivers quality data as compared with other industry options. It aggregates the most accurate data at your fingertips, connecting you with decision-makers and their confidants.
Stone Gye
Owner at Stonegye.digital
What our customers say
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.
