Use cases and Starting

Use cases and Starting

In this starter video for Support.cc, you will learn what Support.cc is and who can use it. What can it be used for?

  • Support.cc from 500apps turns customer emails into tickets with unique ids so you can keep track of them. Customer service, IT support, sales, business owners, and anyone else who has problems that need to be solved can use our helpdesk software.
  • There are also other features that you can use, like knowledge base, help desk automation, advanced reports, and task management, that you can use. This is how you can keep your work organized and keep track of things better.
  • The next step is to click the log in button. This will take you to the infinity portal, where you can go to support and choose support.cc. Create your group by clicking on the new group and saving it; you'll also find guidelines for forwarding emails. Let us proceed and begin.
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