The following video demonstrates how Support.cc can provide employees with a library knowledge base.
- Select Add article, fill in the name, add a category, select section, enable/disable visibility, add a description about the article, and save the article.
- In addition, you can preview the article, and edit or delete it.
- You can change the domain name to your company name using a CNAME link.
- Additionally, you can change the custom templates. As well, you may modify and delete categories and sections.