Knowlodge Base

Knowlodge Base

The following video demonstrates how Support.cc can provide employees with a library knowledge base.

  • Select Add article, fill in the name, add a category, select section, enable/disable visibility, add a description about the article, and save the article.
  • In addition, you can preview the article, and edit or delete it.
  • You can change the domain name to your company name using a CNAME link.
  • Additionally, you can change the custom templates. As well, you may modify and delete categories and sections.
More